Business Development Manager- OCS

Job Description:

At Lavazza North America, The Business Development Manager- OCS position supports Lavazza North America’s Away from Home Channel, with a specific focus on Office Coffee Services (OCS). This individual will be responsible for all development of trade within the West territory of the United States, providing strategic and operational leadership to deliver the short- and long-term objectives, as well as supporting the 3–5-year business plan.

Location: Remote

#LI-ID

JOB RESPONSIBILITITES

• Lead the development of the Lavazza North America segment annual business plan through robust knowledge of the industry and assigned channel, maximizing business opportunities, driving profitable growth, and managing company objectives.

• Build and establish strong relationships with senior industry leaders to drive credibility and connection to effectively influence key decision makers and customers.
• Build customer-centric relationships with distributors and end customer partners at all levels.
• Cooperate with the Lead Generation department to nurture leads and develop new business from prospects generated.
• Develop and present annual top-to-top customer/distributor business reviews, providing fact-based leadership and insights relative to customer and category performance.
• Drive access to potential new customers and gain new distribution channels through effective utilization of the team’s knowledge and in-depth understanding of the geography and key relationships.
• Manage and enhance our segment sales strategy, sales capabilities, people development, and go-to-market plans.
• Demonstrate an understanding of the capabilities and needs of distributor partners and ensure our strategic plans are aligned to their overall business objectives.
• Collaborate with cross-functional teams, such as National Accounts, to deliver both channel and department sales growth.
• Manage National Account local branches maximizing business opportunities, drive profitable growth, grow market shares, and manage company objectives.

JOB QUALIFICATIONS

• Bachelor’s degree preferably in Business Management, Marketing, or related field.
• 4+ or more years of distributor experience in broker management.
• 4+ or more years of experience in the selling of CPG products, Office Coffee preferred.
• 2+ or more years of experience in marketing, analytics, and/or research.
• Presentation effectiveness – ability to define business opportunities, gather appropriate data to support, organize information, create presentations, and deliver to effectively influence key decision makers.
• Strong Planning skills – ability to organize and prioritize multiple projects and activities.
• Cross Functional Effectiveness – Understand cross functional implication of actions, coordinate major activities and initiatives, communicating issues and impacts.
• Strong computer skills in Microsoft Office products: Excel, PowerPoint, Word, and Outlook.
• Ability to travel as needed up to 75% of the time.

BENEFITS/PERKS

• Competitive Medical, Vision, Dental Benefits
• 401K Package
• Employee Assistance Program
• Ability to be barista certified
• Tuition Reimbursement
• Performance Development Plans
• Employee Discounts
• Free coffee, anytime!

Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.