Business Development Manager

Job Description:

Are you an experienced SaaS sales professional ready to lead growth in the U.S. cultural sector? Artifax Software - a global leader in event and venue management tech - is hiring a Business Development Manager to grow our presence across the East Coast, focusing on new business development in New York, Pennsylvania, and Washington D.C.

Artifax Software is expanding its North American footprint - and we're looking for an accomplished Business Development Manager to spearhead outbound opportunity growth across the U.S. East Coast. This is a strategic role focused on building our presence in some of the most culturally rich and institutionally dense regions of the country.

Artifax Software empowers arts and cultural organisations with intelligent scheduling, event planning, and venue management tools. Our platform is trusted by globally renowned institutions - from performing arts centers and museums to festivals and universities.

With decades of success in the UK and international markets, we're now scaling rapidly across North America to meet the growing demand for specialised software in the cultural sector.

Artifax is proudly owned by the Volaris Group, a buy-and-hold acquirer of software companies. Volaris focuses on sustainable, long-term growth - enabling its portfolio companies to thrive while maintaining their unique identities and cultures.

Our mission? To enable the teams behind unforgettable events to work smarter, plan better, and focus on what matters most - creating exceptional experiences.

As Business Development Manager - North America (East Coast), you'll be the regional lead for new business activity - targeting major cultural institutions and enterprise-level organisations along the East Coast, with a focus on high-potential states like New York, Pennsylvania, and Washington DC.

You will be responsible for managing the entire sales lifecycle: from outbound prospecting and lead qualification through to stakeholder engagement, contract negotiation, and close. You'll also respond to inbound enquiries from across the U.S. and Canada, working strategically to convert them into long-term clients.

• Drive new logo acquisition through outbound prospecting and enterprise-level relationship building along the East Coast.

• Manage complex sales cycles from discovery to close, including needs analysis, demonstrations, RFP/tender participation, negotiation, and onboarding handover.

• Respond to and convert inbound enquiries from across North America.

• Deliver high-impact, consultative product demonstrations.

• Collaborate with marketing to align outreach and messaging.

• Represent Artifax at trade shows and conferences.

• Maintain accurate CRM reporting and forecasts.

• Share market intelligence with product and leadership teams.

What You Bring

Essential:

• 3-5 years of full-cycle B2B sales experience, ideally with enterprise clients in SaaS or tech.

• Hunter mindset and strong outbound prospecting skills.

• Success in closing complex deals with multiple stakeholders.

• AI-first mindset: using automation to enable deeper human engagement.

• Based in New York, Pennsylvania, or Washington DC.

• Skilled communicator with executive presence.

• Proficient with CRM tools (e.g., Salesforce).

Desirable:

• Experience in arts, nonprofit, education, or culture sectors.

• Familiarity with ZoomInfo, Excel, RFPs and tenders.

What’s In It For You

• High-potential territory with rich cultural networks.

• Trusted, globally adopted solution.

• Remote work and support from a global team.

• Competitive base salary, benefits + uncapped commission.

• Career growth within the Volaris Group portfolio.

• Culture of autonomy, learning, and accountability.