Barista

Job Description:

The Barista creates a memorable customer experience by providing fast, friendly service and consistent, quality products.  This role is responsible for performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards.

Essential Duties & Responsibilities

• Greet and connect with each customer
• Welcome questions and seek opportunities to educate on our products
• Solicit order, enter sale, and process payment in a timely and friendly fashion
• Manage cash drawer, following established cash handling procedures.
• Serve all customer orders according to recipe and aesthetic guidelines
• Deliver products within established speed or service guidelines and identify drink upon delivery
• Operate and maintain cleanliness of all store equipment
• Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
• Maintain cleanliness of coworker and customer areas
• Demonstrate genuine appreciation to each customer
• Master Duties of the staff and be a lead in training shift Leads and Barista’s
• Look for proactive methods to increase customer and staff retention
• Coordinate with external vendors & hire top notch staff as required

Qualifications

• Passion for people
• Ability to work cooperatively in a team environment
• Commitment to master brand recipes and techniques
• Dependability
• Energetic, fast-paced, flexible work style
• Ability to learn quickly, problem solve, and handle multiple duties
• Leader by example for all staff

Disclaimer

The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.