Audit Specialist
Apply NowLocation:
US
Company:
PRA Group is a global leader in acquiring and collecting nonperforming loans, impacting the financial services industry.
Summary:
The Audit Specialist will investigate and process assigned accounts, ensuring compliance and accuracy in account classification. Candidates should possess a high school diploma and experience in collections or customer service.
Requirements:
Hard Skills: Microsoft Office, Word, Excel
Credentials: High School Diploma or equivalent, associate's degree preferred
Experience: Minimum of 1-year hands-on experience working in collections, customer service, or account inventory type positions, preferably in the collections industry.
Job Description:
Position Summary:
Key Responsibilities (other duties may be assigned):
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Responsible for investigating and processing assigned accounts as well as recording all research and work performed
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Uses research to determine the appropriate account classification and updates the accounts as appropriate
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Obtains account information/verification from seller and electronically files documentation per policy and procedure
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Serves as a liaison between Inventory Management and internal departments to research accounts ad hoc and provides information as required to appropriate parties
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Performs ad hoc tasks assigned by management
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Contributes to a positive and collaborative team environment
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Participates in all required training and ensure compliance with training and regulatory requirements across areas of organizational responsibility
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Identifies violations of Company policies and practices; informs management of behaviors that may significantly impact the Company
Professional Experience/Qualifications:
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High School Diploma or equivalent, associate's degree preferred
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Minimum of 1-year hands-on experience working in collections, customer service, or account inventory type positions, preferably in the collections industry.
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Proficient Microsoft Office skills including Office, Word and Excel and internet
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Ability to define problems, organize and collect data, establish facts, and draw valid conclusion
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Ability to work flexible schedule
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Self-aware, self-motivated, reflective, and able to learn from mistakes, with an ability to learn quickly while on the job
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Strong communication skills (written and oral), judgement, and collaboration skills to interact positively across all levels of organization
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Must be able to handle multiple projects and tasks simultaneously while meeting deadlines
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Excellent organizational skills with a high attention to detail
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Fluent English