Airport Crewmember - PT
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Part-time
On-site
11d ago
Location:
McKinleyville, CA, US
Company:
Avelo Airlines, Inc. provides low-cost air travel with a focus on customer service and operational efficiency.
Summary:
The Airport Crewmember position involves providing customer service and ramp operations for Avelo flights. Applicants must have a high school diploma or GED, a valid driver's license, and be able to lift up to 70 pounds.
Job Description:
As an Airport Crewmember, you’ll play a crucial role in delivering exceptional Customer Service to Avelo’s Customer’s every day. As an Airport Crewmember, you’ll fulfil key responsibilities in Customer Service and Ramp Operations to ensure the safe and on-time departure of Avelo flights.
Key Responsibilities
Customer Service
- Provide an exceptional Customer Experience by assisting Customers through every step of their airport journey.
- Work in the lobby checking-in Customers and baggage.
- Work at the boarding gate, boarding flights and assisting Customers with questions.
- Work at the baggage claim, assisting Customers with baggage irregularities, filing baggage claims, and answering questions.
- Assist Customers with disabilities including pushback wheelchairs, handling assistive devices, and conducting on-board transfers, as required.
- Operate boarding ramps, jetbridges, and air stairs, where equipped.
- Other duties as required to provide exceptional service for our Customers.
Ramp
- Work outside in various weather conditions.
- Coordinate the safe arrival and departure of aircraft by working as a pushback driver, marshaller, or wing-walker.
- Handle baggage with care including unloading, loading, and delivery to baggage claim.
- Conduct aircraft deicing operations to ensure all frozen contaminants are removed from aircraft prior to departure.
- Service aircraft to ensure they’re ready for departure including potable water and lavatory waste.
- Clean and security search aircraft interiors.
- Other duties as required to provide safe, on-time departures.
