Agronomy Innovation Specialist

Job Description:

At Corteva Agriscience, you will help us grow what’s next. No matter what your role, you will be part of a team that is building the future of agriculture – solving the world’s food problems through innovation, technology, and putting people first. Corteva has an exciting opportunity for an Agronomy Innovation Specialist to join our company in this remote role.

The purpose of this role is to deliver exceptional technical support, communicate effectively across teams, contribute to product improvement and ensure seamless experience for customers utilizing the company’s software products.

VISA Sponsorship is not available for this position. 

Relocation assistance is not offered for this position. 

This role is 100% remote anywhere in the US.

What You’ll Do: 

• Resolve software issues via phone, email, or chat
• Log and escalate issues to relevant teams for resolution.
• Provide product training to enhance customer understanding.
• Respond promptly to inquiries and drive to resolution, for escalated issues follow up to ensure issue resolution.
• Maintain constant communication on defects between your assigned domain leads, including Product Manager and Engineering Lead.
• Contribute customer feedback for product enhancement.
• Identify and communicate potential issue trends to leadership and relevant teams.
• Stay updated on new releases and features, including participation in pilot and beta releases
• Develop training material and troubleshooting procedures for support personnel and end-users, for your assigned domain area

Education:  

• You have a high school diploma/GED.  

What Skills You Need: 

• Resolve software issues via phone, email, or chat.

 • Log and escalate issues to relevant teams for resolution.

• Provide product training to enhance customer understanding.

• Respond promptly to inquiries and drive to resolution, for escalated issues follow up to ensure issue resolution.

 • Maintain constant communication on defects between your assigned domain leads, including Product Manager and Engineering Lead.

 • Contribute customer feedback for product enhancement.

 • Identify and communicate potential issue trends to leadership and relevant teams.

 • Stay updated on new releases and features, including participation in pilot and beta releases

• Develop training material and troubleshooting procedures for support personnel and end-users, for your assigned domain area

What Makes You Stand Out: 

• Bachelor’s degree in Agronomy, Crop Science, Agricultural Science, or a related field

Benefits – How We’ll Support You:

• Numerous development opportunities offered to build your skills

• Be part of a company with a higher purpose and contribute to making the world a better place

• Health benefits for you and your family on your first day of employment

• Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays

• Excellent parental leave which includes a minimum of 16 weeks for mother and father

• Future planning with our competitive retirement savings plan and tuition reimbursement program

• Learn more about our total rewards package here - Corteva Benefits

• Check out life at Corteva! www.linkedin.com/company/corteva/life

Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.