Administrative Coordinator- Property Insurance Services

Job Description:

Administrative Coordinator- Property Insurance Services

Irving, TX
Full Time
Entry Level

About Alacrity Solutions
Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process.

The Administrative Coordinator is responsible for managing various internal administrative functions, supporting cross-departmental operations, and ensuring smooth internal workflows across the organization. This remote position primarily focuses on coordinating and managing field services, tracking key operational data, and providing quality assurance, while also offering administrative support to different teams as needed. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to handle multiple responsibilities in a fast-paced environment. Over time, the Administrative Coordinator will have opportunities to take on client-facing tasks and assist with account management responsibilities.

Primary Duties include but are not limited to: (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.)
Administrative Support:

• Manage intake, creation, and scoping of tasks for internal operations.
• Handle and monitor internal communication channels, including email inboxes, ensuring timely and accurate responses.
• Provide follow-up on ongoing tasks, track progress, and report updates to the Account Manager and team.

Internal and Field Services Coordination:

• Oversee the intake, tracking, and resolution of data discrepancies related to inventory tasks.
• Ensure records are updated and follow up on missing or incomplete information.
• Perform quality assurance (QA) checks to ensure service tasks meet the required standards.

Cross Departmental Support:

• Provide administrative support for other departments as needed to ensure efficient internal workflows.
• Assist with key project data intake and task assignment.
• Monitor internal workflows, identify inefficiencies, and proactively address potential issues.

• Assist with the processing and review of key project reports.

Skills & Requirements:

• Strong organizational and multitasking abilities.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to work independently while supporting cross-functional teams.
• Prior experience in administrative support or inventory management preferred.
• Familiarity with project coordination and service management.
• Preferred experience in the property and casualty insurance industry or familiarity with insurance-related terminology.
• Experience in quality assurance or operational data tracking.
• Strong problem-solving skills and ability to streamline tasks.

Supervisory Responsibilities:

• N/A

Physical & Mental Demands:
The physical demands described here are representative and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

• While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk and use hands to handle or feel.
• Ability to read, analyze, and interpret reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Starting salary range:
$17.50-$20.00 per hour

Job Specifics:

• A remote position
• Full-Time (M-F, flexible on 7am-4pm, 8am-5pm or 9am-6pm)

Travel Required:

• Limited- team meetings, training or operational support

Why Choose Alacrity:

• Benefits Package including Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program
• HSA Bank with selection of High Deductible Health Plan
• 401K plan options
• Paid time off to include vacation time and sick time
• Paid Holidays

Affirmative Action/EEO Statement
Alacrity Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.

How Long We Retain Personal Information:
We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws.