Account Manager (Italian-speaking, Fashion)

Job Description:

We’re looking for an Account Manager (Italian-speaking) to join us and work with our emerging fashion B2B partners in Italy. In this role, you'll do a mix of business development and account management, owning relationships from start to finish with a goal of driving incremental revenue for ICG across various platforms.

This is a full-time, remote position. You must be Italian-speaking, but do not need to be located in Italy.

What You’ll Do

• Business Development: you'll prospect, engage with and close new B2B partners for us to collaborate with in the Fashion space. This could mean suppliers (i.e. fashion boutiques that we receive inventory from) or distributors (i.e. other online marketplaces that we sell through or partner with).

• Account Management: you'll own the relationship with a portfolio of partners, focusing on finding the balance between keeping them happy and ensuring they're driving profitable revenue for ICG. This will require a mix of account management, customer success and inside sales work.

• Market Expansion: as we expand to new markets, categories and verticals you'll take a lead GTM role to help ensure that the expansion is successful.

About You

• You have experience selling and managing B2B accounts in the fashion/lifestyle/apparel space

• You are fluent in Italian — this means you are comfortable conducting business and negotiating contracts in Italian

• You ideally have experience in ecommerce and online businesses

• Ownership Mentality: You don’t wait to be told what to do. You see what needs to be done and take accountability, even for tasks that aren’t officially “yours.”

• Startup Environment: You enjoy the challenge of working in a dynamic environment where things move fast and processes evolve quickly. You are okay with some things being very structured, and others being a little loose.

• You are fluent in English and comfortable communicating primarily in English with team members around the world.

What we can offer you…

• An opportunity to learn and grow more than you have in any of your previous roles! We are scaling quickly, and there's an incredible amount of work to be done on all fronts. We are a lean, scrappy team where everyone wears multiple hats and works closely together. You'll be able to work on projects and initiatives that interest you and expand your scope.

• A flexible, remote work environment where you’ll have a lot of freedom and flexibility. We hire adults and treat them like adults.

• The chance to have a meaningful impact on a business and see the results of your work.

What we can't offer you...

• Perfect Work/Life Balance. Startups are unpredictable — while we aim for balance, there will be times when evenings or weekends are necessary to keep things moving. We encourage you to manage your schedule and find ways to create balance that works for you.

• A ton of people and resources. We operate lean and invest thoughtfully. This means you’ll need to get creative and wear multiple hats to get the job done — and we’re still figuring things out as we grow.

Our Process:

1. Applications: we’ll review your application within 72 hours, and you’ll hear from us no matter what. We’re committed to transparency — if we need more time to decide, we’ll let you know. No ghosting.

2. Take Home: we'll send you a short challenge to take on (curating a moodboard or finding some products based on a prompt). This is paid and shouldn't take longer than 1 hour.

3. Interviews: you'll meet with Brett, Margherita and Andrew from our team. Our conversations will be a mix of behavioural questions, deep dives into your experience, and plenty of time for you to ask questions. Each session will last 30-60 minutes over Google Meet.

4. Offer: this is the fun part — we'll make an offer and start getting ready for you to join us!

If you have any questions throughout the process, feel free to reach out to Brett. Thank you, and hopefully we talk soon!