Account Development Specialist - United States
Apply NowLocation:
Cherry Hill, NJ, US
Company:
FOX is a high-growth private practice of physical and occupational therapists dedicated to rehabilitating lives.
Summary:
The Account Development Specialist supports customers through referral management and cold calling in the assigned territory. Applicants should possess a Bachelor's degree, computer proficiency, and experience with online sales tools is preferred.
Requirements:
Credentials: Bachelor's Degree Preferred
Job Description:
The Account Development Specialist is responsible for supporting new and existing customers through referral management, cold calling/prospecting within the assigned geographic territory, and working with interdepartmental teams to identify additional sales opportunities. This individual will work closely with a group of Account Managers in conjunction with the Area Sales Director to ensure all opportunities and key metrics are achieved within their respective coverage areas. In order to be successful in this role, this Account Development Specialist will need to have a deep understanding of the sales process and dynamics, along with strong interpersonal communication skills. This role is 75% Inside Sales and 25% Sales Support. This position is fully remote.
RESPONSIBILITIES:
-Sales Initiatives – Account Management:
• Support Account Managers with cold calls/prospecting.
• Utilizing HMS data, establish initial connections with non-referral sources.
• Utilize on-line platforms to connect with potential new referral partners.
• Coordinate with leadership to establish re-occurring reporting/KPIs.
• Support with presentation deck development for sales team use.
-Reconnect Program:
• Support the Reconnect Program as needed, per current Practice guidelines and procedures.
-Sales Support:
• Provide patient info and basic demographics
• Referral/case status – overseeing the receipt of referral to assignment including referral source notification of patient refusals.
• Work with Referral Source Management team to correct basic data errors (i.e: region, referral source, place of service)
• E-faxing with Practice-selected technology to communicate with referral sources (ex: non-admission notifications, hold
time notifications, etc.)
• Participate in the resolution of open issues, on as as-needed basis.
• Support regional referral source communication as needed.
REQUIREMENTS:
- Bachelor's Degree Preferred
- Basic computer skills.
- Proficient in Microsoft Office.
- Experience with on-line tools such as LinkedIn Sales Navigator, Salesforce, a plus.
Contact FOX Now!
Noel Styer, Career Specialist
noel.styer@foxrehab.org
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About Us
FOX is a high-growth, entrepreneurial private practice of physical therapists, occupational therapists, speech therapists, and exercise physiologists. FOX was built on the strong clinical foundation of Geriatric House Calls, and has stayed true to its mission of rehabilitating lives by believing in the strength of people.
FOX provides evidence-based rehabilitation services in the acute, post-acute, home, senior living community and outpatient settings. Our clinicians provide clinically excellent care and are given the autonomy they need to help clients to achieve what they once thought impossible.
Within FOX, our culture is one of respect and hard work. Our private practice is built around support systems to give clinicians the tools they need to succeed while achieving clinical excellence and professional fulfillment. Every employee is equally important to the success of FOX; it is this philosophy and culture that create a supportive atmosphere where employees are valued.
