Youth Support Advocate - RELIEF

Job DetailsLevel: EntryJob Location: New Bedford FRS and FC - New Bedford, MA 02740Position Type: ReliefEducation Level: High School Diploma / GEDSalary Range: $20.60 - $20.60 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Emergency ShelterPosition Overview

The Youth Support Advocate (YSA) provides direct care, supervision, and support to children residing in an EEC-funded emergency shelter. Working under Program Leadership, this role ensures the safety, well-being, and positive development of children experiencing crisis.

This is an ideal opportunity for a compassionate, patient, and energetic professional who is committed to trauma-informed care and making a meaningful impact.

Schedule: Relief / As-Needed

Compensation: $20.60

Key Responsibilities

Provide a safe, structured, and supportive environment for children in care
Maintain required staff-to-child ratios in accordance with EEC guidelines
Build positive, supportive relationships and serve as a role model
Supervise children at all times to ensure safety and program compliance
Support activities of daily living (ADLs), including hygiene, meals, and routines
Facilitate social, recreational, and life skills development
Complete intake and discharge documentation accurately
Administer and document medications per agency policy (as applicable)
Respond effectively to crises, including medical emergencies
Maintain accurate records and uphold strict confidentiality standards
Participate in required trainings, meetings, and professional development
Follow all organizational policies and regulatory requirements (EEC, DCF)

Why Join Us?

Make a meaningful impact in the lives of children and families
Gain hands-on experience in trauma-informed and residential care
Opportunities for growth within human services

QualificationsRequired Qualifications

High school diploma or equivalent
Minimum 1 year of experience working with children or vulnerable youth
(residential, foster care, emergency settings, or similar)
Knowledge of trauma-informed care and child development
Strong communication, problem-solving, and interpersonal skills
Ability to remain calm and respond effectively in crisis situations
Willingness to work a flexible schedule
Ability to complete required trainings (CPR, First Aid, SafetyCare)
Successful completion of background checks per EEC requirements

Working Conditions & Physical Requirements

Active role requiring standing, walking, bending, and participation in activities
Ability to lift up to 50 lbs as needed
Work in a 24/7 residential setting (indoor and outdoor responsibilities)
Exposure to varying noise levels and weather conditions
Participation in routine household tasks (cleaning, organizing, etc.)
Must maintain required certifications (CPR, First Aid, SafetyCare)
High emotional awareness and resilience required due to crisis-related work

Note: Staff are not authorized to use physical restraint; safety is maintained through de-escalation and trauma-informed practices.