Youth Activities Counselor

Charlotte Country Club was founded in 1910 and is located four miles east of uptown Charlotte, in the historic Plaza Midwood neighborhood. Charlotte Country Club is known as a top 20 private club in the US. The Club was also recognized as a Top-50 Platinum Club of the World by the Club Leaders Forum.

Our team is responsible for upholding an “unparalleled country club experience” for our members and their guests through first impressions, kind and attentive service throughout their visit, and always a fond farewell. We focus on personalized service, exercising our ability to create memorable experiences on a daily basis.

Summary:

The Youth Activities Counselor is responsible for all duties related to providing child-watch services in our state-of-the-art child-watch facility, also known as “The Treehouse”. Prepares, leads, and supervises play and activities that provide appropriate social interactions while complying with all health and safety procedures. Counselors also assist with youth and family events by supporting activity and game supervision, event setup, and cleanup.

Hours:

• Schedule is based on weekly child-watch shifts in the Treehouse.
• Must be available 10-15 hours a week.
• Availability requirements include – Every Friday and Saturday, per week, and one Wednesday, and two Sundays per month (depending on Event Schedule). 
• Typical shifts – 8:30am-2:30pm, 10:00am-4:00pm, 2:00pm-9:00pm, and 4:00pm-9:00pm

Essential Functions:

• Ensures knowledge of club policies and procedures as it refers to the Youth department.
• Ensures knowledge of all safety and first aid protocol procedures, and proactive in preventing accidents.
• Assists in planning age-appropriate activities for children and families. 
• Greets children and parents by name, in a professional and friendly manner.
• Communicates with parents at drop-off and pick-up regarding needs and preferences specific to their children.
• Interacts with children in a friendly manner by playing games, teaching skills, etc.
• Handles and properly cares for all event and child-watch center materials, with proper storage after use.
• Leads and supervises play and activities during child-watch center shifts. 
• Assists with diaper changes, bathroom monitoring, meals, and snacks.
• Recommends new ideas for toys, programs, supplies and promotions.
• Completes opening and closing duties to ensure a clean and safe work area in the child-watch center.
• Resolves disputes between children when necessary.
• Disciplines using verbal redirection, physical removal, and time out as appropriate.
• Communicates with and informs immediate supervisors of any unforeseen circumstances and reacts appropriately.
• Assists with lunch/dinner service as it relates to youth activities. 
• Supports and works youth and family events by setting up and breaking down décor, activities, and games, supervising games and activities during the event, and assisting with post-event cleanup.
• Maintains a safe and clean environment.
• Exhibits proper phone etiquette. 
• Attend all department staff meetings and trainings.
• Performs other duties as assigned.

Qualifications & Requirements:

• High school diploma or equivalent.
• Valid First Aid and Infant/Child CPR Certifications.
• Six months experience working with groups of children ages 6-months – 12 years.
• Ability to communicate effectively, fluent in English.
• Ability to work outside during all seasons.
• Ability to provide basic hygiene services for young children.  
• Ability to provide a supportive and caring environment, while supervising children. 
• Must have a positive, upbeat, friendly attitude and enjoy providing five-star customer service.
• Must be a team player who can develop strong and positive working relationships with all staff.

  Physical Requirements:

• Must be able to climb stairs. 
• Must be able to lift 50 lbs. daily.
• Constantly walks and stands, reaches, bends, lifts, carries, and stoops.
• Frequently washes hands.

Benefits:

Our team members are a friendly group of professionals!  We enjoy a beautiful environment, free meals, employee outings & events.  We have a positive work environment with a dedicated, hardworking, and fun-spirited team.

Pre-Employment Screening: 

All candidates will be required to successfully complete a pre-employment background check and drug screen.