YD Miami - Campus Monitor

Position Summary:
As a Campus Monitor at the YMCA of South Florida, you will play a crucial role in ensuring the safety and security of students, staff, and visitors on the campus of a public school. Your primary responsibility will be to maintain a safe and orderly environment, promoting a positive atmosphere conducive to learning and personal development. By maintaining a visible presence, enforcing policies, and responding to incidents, you will contribute to creating a safe and secure after-school environment for all participants.

Essential Functions / Job Duties:
• Campus Security:
o Monitor the campus premises to prevent unauthorized access, maintain order, and identify and report any potential security risks or safety hazards.
o Regularly patrol and walk the campus ground to identify and deter suspicious persons, unauthorized individuals, or any potential security threats.
• Single Point of Entry: Enforce the use of the program's designated single point of entry for all outside guests, verifying their identity and purpose before granting access to the campus.
• Student Supervision: Provide direct supervision and guidance to students during after-school activities, ensuring their safety and well-being at all times.
• Program Sign-In/Out: Assist with the sign-in and sign-out process for program participants, ensuring accurate documentation and adherence to program policies.
• Behavior Management: Enforce program rules and policies consistently, addressing any disruptive or inappropriate behavior in a calm and professional manner, following the program's disciplinary procedures.
• Incident Response: Respond promptly and appropriately to any incidents, accidents, or emergencies on campus, following established protocols and ensuring the safety of all individuals involved.
• Communication: Maintain open and effective communication with program staff, school personnel, parents/guardians, and other stakeholders regarding safety concerns, incidents, and program updates.
• Documentation: Accurately document and report any incidents, accidents, or disciplinary actions, maintaining confidentiality and adhering to program policies.
• Equipment and Facility Management: Ensure that all security equipment, such as cameras, radios, and emergency systems, are in good working condition. Report any maintenance issues related to the facility or equipment promptly.
• Relationship Building: Foster positive relationships with students, staff, parents/guardians, and community members, promoting a sense of trust, respect, and collaboration.

Time Management
• 50% - Focused on executing Association protocols and performance metrics; team performance; reduction in cancellations
• 40% - Customer Service
• 10% - Administrative duties (scheduling, payroll, etc.)

YMCA COMPETENCIES (i.e. Leader, Team Leader, Multi-Team / Branch Leader):
Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the YMCA’s efforts for all stakeholders. Implements effective systems to develop volunteers at program and fundraising leadership levels.
Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.
Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures and financial controls. Assigns clear accountability and ensures continuous improvement.
Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Qualifications, Skills and Abilities / Position Requirements:
• Must be at least 21 years of age.
• High School Diploma or GED equivalent.
• Prior experience in a security-related role, preferably in an educational or youth-oriented setting.
• Strong observational skills, attentiveness, and the ability to respond quickly and appropriately in emergency situations.
• Excellent interpersonal and communication skills to interact effectively with students, staff, parents/guardians, and community members.
• Knowledge of conflict resolution strategies and the ability to defuse tense situations calmly and tactfully.
• Familiarity with safety and security protocols, including emergency response procedures.
• Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.
• Physical stamina and the ability to perform duties that involve standing, walking, and occasionally lifting or moving lightweight objects.

Position Profile
• Outgoing personality enjoys interacting with speaking to individuals of all ages, especially children and parents.
• Innate desire to provide excellent customer service.
• The ability to develop relationships with students, staff and parents.
• A professional, goal driven, self-motivated leader with a positive attitude.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essentials functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee frequently works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions.
• Indoor and outdoor facilities (e.g. childcare and recreational sites); exposure to heat, cold, work on slippery or uneven surfaces.
• The noise level in the work environment is usually moderate to loud.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to success perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Being in good physical health with full range of body motion, including manual and finger dexterity and eye/hand coordination. Requires corrected vision and hearing to normal range. Occasionally requires working under stressful conditions or working irregular hours. Able to physically respond to emergencies by moving quickly.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employment at the YMCA is at-will. It is purely voluntary, based upon the consent of both the Association and the staff member. No expressed or implied contractual rights should be inferred from this job description.

As a condition of employment, you will be required to submit to and satisfactorily clear a thorough Level II fingerprint background screening.

As a Drug-Free Employer, all new hires must successfully complete a drug test. Please note Medical Marijuana cards are not accepted and do not exempt you from successfully passing your drug test.

The YMCA of South Florida is committed to the policy of Equal Opportunity prohibiting discrimination in the workplace because of race, color, religion, national origin, sexual orientation, political affiliation, age or disability.

In accordance with House Bill 531 (2025) the Department of Children and Families require employers to make the “Care Provider Screening Clearinghouse Education and Awareness” website link: https://info.flclearinghouse.com available to all potential candidates receiving a background check via the Clearinghouse.