Work Study - Education Abroad Office Aide

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JOB TITLE:  

Office Aide: Education Abroad

DEPARTMENT INFORMATION: 

The University of Wyoming Education Abroad Office helps students expand their academic, personal, and professional horizons through credit-bearing study abroad, exchange, internship, research, and faculty-led programs in more than 80 countries. The office provides advising, program planning, scholarship guidance, and comprehensive support before, during, and after students' international experiences, helping them develop the global perspectives and cross-cultural skills needed to succeed in an increasingly interconnected world.

Job location: Cheney International Center

Pay rate or range: $12 per hour

JOB PURPOSE:   

The Education Abroad Office Student Worker provides front-line administrative and peer advising support to the Global Engagement Office. This role promotes UWYO Education Abroad programs, assists with student engagement initiatives, and contributes to the smooth operation of the office through clerical and communication tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitor and respond to inquiries via the [email protected] email account
• Greet and assist visitors to the Cheney International Center front desk
• Schedule student advising meetings and manage conference room calendars (024 & 129)
• Answer, direct, and manage phone calls professionally
• Restock office supplies and assist with daily office operations
• Assist with marketing via social media, email campaigns, and website updates
• Support the coordination of the UWYO Abroad Photo Contests
• Conduct peer advising for prospective and current Education Abroad students
• Send promotional materials to exchange partner institutions overseas
• Complete special projects using platforms such as Google Drive, Microsoft Office, Canva, YouTube/Vimeo, and MailChimp
• Manage prospective student data and email lists
• Give Education Abroad 101 Classroom presentations and assist with tabling events

SUPPLEMENTAL FUNCTIONS: 

• Participate in student leader training sessions
• Represent the Education Abroad Office at events and student activities
• Track and report Cheney Give-Back requirements
• Assist other Global Engagement Office staff as neeeded with general outreach and engagement efforts

COMPETENCIES: 

• Strong interpersonal and communication skills
• Ability to provide excellent customer service in a professional environment
• Flexibility and adaptability in a fast-paced setting
• Organizational skills and attention to detail
• Proficiency in managing multiple tasks and priorities
• Cultural sensitivity and a global mindset

MINIMUM QUALIFICATIONS: 

Must be eligible, have received and accepted work study award through Student Financial Aid for the applicable semester and/or academic year.   

• Current enrollment as a University of Wyoming student
• Strong verbal and written communication skills
• Basic proficiency in Microsoft Office tools (Word, PowerPoint, Excel)
• Willingness to learn about Education Abroad programs and services
• Availability to work during business hours on campus

DESIRED QUALIFICATIONS:   

• Experience with social media platforms and digital marketing
• Prior event planning or peer leadership experience
• Comfort speaking in group settings or on the phone
• Experience working in a customer service or administrative support role
• Familiarity with platforms such as Canva, MailChimp, YouTube, or Google Suite
• Have completed one or more study abroad programs with the University of Wyoming

EDUCATIONAL BENEFITS APPLICABLE TO CAREERS: 

Students employed in this position develop transferable professional skills in communication, customer service, project coordination, marketing, office administration, public speaking, and digital technologies. Through peer advising and outreach activities, students strengthen leadership abilities, intercultural competence, problem-solving skills, and professionalism while gaining firsthand experience in higher education administration and international education. These experiences prepare students for careers in business, government, nonprofit organizations, education, and other globally engaged professions.

REQUIRED APPLICATION MATERIALS: 

Complete the online application.  The department additionally requests candidates upload the following document(s) for a complete application: 

1. Letter of interest
2. Resume
3. One work-related reference

WORK LOCATION: 

On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work and perform essential job functions on campus, understanding our location is at 7,220 feet above sea level. 

HIRING STATEMENT/EEO:   

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email [email protected].  

ABOUT LARAMIE: 

The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website. 

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range and the metropolitan Denver area. Laramie’s beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/