Winter Lift Operator
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Berkshire East Ski Resort
Charlemont, MA, US
Summary
The lift operator is responsible for monitoring the safe loading and unloading of guests on chair lifts and maintaining lift equipment. They must also report malfunctions, assist with troubleshooting, and complete daily operational logs.
Job Description
Position begins in early December 2026
Monitors loading and unloading of guests and related equipment on chair lifts
Essential Duties and Responsibilities:
- Must be 18 years of age.
- Start up and shut off lift as instructed by manager.
- Familiarize guests with the safety equipment used on the lift.
- Observe and assist guests if they have difficulties using the lift
- Ensure that guests are using lifts properly and safely.
- Check lift ticket or season pass ensuring it's current and valid.
- Load and unload gear support
- Enforce age or ability restrictions when loading the lifts.
- Maintain loading and unloading ramps at required specifications.
- Complete daily lift logs or other required paperwork.
- Report lift related accidents or injuries to manager immediately.
- Report malfunction or other lift issues to maintenance immediately.
- Assist maintenance with trouble shooting when requested.
- Complete tramway incident reports as required.
- Perform other tasks as assigned by manager.
Minimum Qualifications: (Knowledge, Skills, Abilities):
- Skilled in providing outstanding customer service.
- Must follow company procedures for maintaining a safe workplace.
- Must pay attention to detail and have an extreme dedication to safety.
- Must pass lift operator training session prior to working at lifts.
- Must have a friendly and fun disposition and connect with guests.
- Communicate clearly using 2 way radios.
Core Competencies:
- Friendly Service: Treat people courteously and respond in a helpful manner.
- Adhere to company policies & procedures maintaining strong work ethics.
- Teamwork: Interact with team members effectively put company goals first.
Physical Demands:
- Must be physically fit and able to lift up to 50 lbs.
- Must be able to stand, bend, climb, lift, reach, and pull repetitively.
- Must be mentally attentive and focused at all times.
- Must be comfortable working outside in all weather conditions.
Berkshire East Mountain Resort is the first and only ski area in the world to produce 100% of its electricity from onsite renewable energy. Our dedication to the skiing experience is unmatched. Berkshire East offers world class whitewater rafting, some of the most extensive zip line canopy tours in North America, North America’s Longest Mountain Coaster, features world class flow trails on Thunder Mountain Bike Park, and the memorable Crazy Horse Bar and Grill. Conveniently located in Charlemont, MA, just 2 hours from downtown Boston and a little over 3 from NYC. Experience the New England in a way you never thought possible.
Founded
1961
Company size
11-50 employees
Industry
Recreational Facilities
Org type
Self-Owned
Headquarters
Charlemont, MA
Berkshire East Mountain Resort is the first and only ski area in the world to produce 100% of its electricity from onsite renewable energy. Our dedication to the skiing experience is unmatched. Berkshire East offers world class whitewater rafting, some of the most extensive zip line canopy tours in North America, North America’s Longest Mountain Coaster, features world class flow trails on Thunder Mountain Bike Park, and the memorable Crazy Horse Bar and Grill. Conveniently located in Charlemont, MA, just 2 hours from downtown Boston and a little over 3 from NYC. Experience the New England in a way you never thought possible.
Founded
1961
Company size
11-50 employees
Industry
Recreational Facilities
Org type
Self-Owned
Headquarters
Charlemont, MA