Winter 26/27: Retail Associate 1

Job Details: Job Location: Killington Resort - Killington, VT, Position Type: Full-Time/Part-Time Seasonal, Salary Range: $17.50 - $18.38Hourly, Job Shift: Day,  Compensation and Benefits: 

Compensation: Hourly wage, actual wage will be adjusted based on experience.
Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available. 

Job Summary:

We are looking for customer driven individuals that have broad product knowledge to answer questions and supply guests with accurate product information and help customers make decisions and find resolutions to their needs within the retail shop. The retail sales associate will oversee the daily operations of a small shop/outlet and/or carry out the receiving of merchandise for a retail shop/outlet. 

Summary of Key Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

Protect company assets
Know and enforce safety program consistent with company guidelines
Be familiar with and knowledgeable of company policies and procedures
Coordinate and oversee all daily operations of the assigned shop or department
Perform duties of a receiving clerk:

check received merchandise against orders
process receiving invoices to accounting office
confer regularly with accounting to resolve problems or explain special circumstances
contact suppliers regarding incorrect or incomplete shipments
maintain files of all vendors
process transfers of merchandise to other retail outlets

Perform other special tasks, such as:

entering new orders into computer system
running tickets for all merchandise
organizing tickets by vendor
overseeing the ticketing of merchandise
performing other computer data entry work related to inventory transfers, etc.

Perform cashier duties:

operate point of sale system
process credit card payments
process merchandise returns

Assist customers:

locate products
answer a variety of questions about products
place special orders
determine if merchandise may be returned
handle problems or complaints, referring to supervisor or other senior staff member if appropriate

Check in and ticket merchandise
Stock/restock sale areas with merchandise
Reorder stock, or maintain records of items needed to be ordered
Clean and organize shop
Perform stock inventories
Inform supervisor of items that are popular/unpopular
Make up window and other special merchandise displays
Provide superior service to our customers (internal and external) at all times Follow the Resort Etiquette Guidelines while interacting with the guest and respond to all guests in a courteous, efficient manner
Perform other tasks as assigned

Qualifications: Basic Qualifications

Basic education (high school)
One to three years of relevant sales experience, or a combination of education and experience from which comparable knowledge and skills are acquired
Must be at least 16 years of age
Must be able to stand for at least 7 hours
Must be able to push/pull at least 40 pounds

Required Knowledge, Skills, and Abilities:

Good, basic reading, writing and math skills
Familiarity with the specific type of merchandise sold in the shop desirable
Retail sales experience
Previous experience with soft goods or hard goods a plus, but not required
Must be guest service oriented
Ability to deal effectively and courteously with customers and other company personnel

It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants.  No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. 

 Work where you play - Apply now!