WFH - Customer Experience Associate
Boost your chances before you apply.
Spade Recruiting
Arlington, TX, US
Summary
You will connect with union members to explain supplemental benefit programs and conduct virtual appointments to assist with their needs. Additionally, you will provide ongoing support to clients and guide them through the enrollment process.
Job Description
Build a Career With Flexibility and Growth
Are you ready for a career where you can develop professionally, help others, and create new opportunities for yourself?
We’re looking for motivated, dependable individuals who enjoy working with people and are eager to grow. You’ll work directly with union members and association clients who are looking for guidance with supplemental benefit programs designed to help protect themselves and their families.
There’s no cold calling or door-to-door sales. You’ll connect with members who have requested information and help make the process simple and easy to understand.
What You’ll Do
- Connect with members who have requested information about their benefits
- Schedule and conduct virtual appointments
- Learn about each member’s needs and priorities
- Explain available benefit programs in a clear and professional manner
- Help clients understand their options and complete the enrollment process
- Provide ongoing support and build positive client relationships
- Develop valuable communication, leadership, and client-service skills
What We’re Looking For
- Strong communication and people skills
- Friendly, professional, and dependable attitude
- Basic computer proficiency
- Self-motivated with a willingness to learn
- Good organization and time-management skills
- Ability to work independently and stay accountable
- Must be able to successfully complete a background check
What We Offer
- Comprehensive training provided — no previous experience required
- Weekly pay with additional bonus opportunities
- Full-time opportunity with flexible scheduling
- No cold calling or door-to-door prospecting
- Ongoing coaching and mentorship
- Supportive, team-focused work environment
- Career development and leadership training
- Advancement opportunities for strong performers
Start Building Your Next Opportunity
If you’re motivated, coachable, and enjoy helping people, this could be an excellent opportunity to build valuable skills while developing a rewarding long-term career.
Apply today to learn more about the position and next steps.
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Company size
5,001-10,000 employees
Industry
Insurance
Org type
Public Company
Headquarters
Waco, TX
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Company size
5,001-10,000 employees
Industry
Insurance
Org type
Public Company
Headquarters
Waco, TX
