Wellness Retail Associate
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Restore Hyper Wellness - RHWS017
Kirkland, WA, US
Summary
The Wellness Retail Associate acts as the face of the studio, managing daily operations, client onboarding, and studio flow. They are responsible for driving membership sales, educating clients on wellness therapies, and maintaining high standards of cleanliness and hospitality.
Job Description
Benefits:
- Free uniforms
- Training & development
- Wellness resources
- Employee discounts
- Flexible schedule
Restore Expert
Role Overview
As a Restore Expert, you’ll be the face of the studio—creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. This role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients’ wellness transformations in a dynamic, health-focused environment.
Location: Kirkland/Issaquah
Job Type: Full time/ Part time
Compensation: $21-$25 hourly
Schedule: Weekdays and a minimum of 4 weekend days per month
Key Responsibilities
Client Experience & Sales
- Lead engaging studio tours that highlight the benefits of our services.
- Deliver personalized sales and service experiences aligned with client goals.
- Educate clients on therapies, benefits, safety guidelines.
- Consistently achieve membership sales, renewals, and retail targets.
Client Relations & Operations
- Guide clients through onboarding, including waivers and POS profile creation.
- Manage inbound communications, scheduling, and service inquiries.
- Conduct proactive outreach for promotions, events, and wellness opportunities.
Studio Leadership & Flow
- Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
- Anticipate and proactively address operational needs.
- Support marketing initiatives, pre-sale events, and community programs.
- Maintain high standards of cleanliness, safety, and hospitality.
- Promote Restore’s mission and enthusiasm for wellness in every interaction.
Qualifications
- Education: High School Diploma or equivalent
- Experience: 1+ year in customer service and sales
- Thrives in fast-paced environments with shifting priorities.
- Strong multitasking and organizational skills.
- Proficiency with technology and client management systems
- Commitment to continuous learning and problem-solving.
Benefits
- Health Coverage: Medical insurance (Full-Time, effective within 60 days).
- Paid Time Off (PTO): Available for Full-Time team members.
- Wellness Perks: Complimentary and discounted Restore services (Full-Time & Part-Time).
- Compensation: Bonus opportunities (Full-Time & Part-Time).
Why You’ll Love Working With Us
- Pioneering Wellness: Be part of an industry-leading company that’s redefining health and wellness.
- Impactful Work: Your contributions will directly shape the care and experiences our clients receive, creating meaningful transformations every day.
- Innovation & Collaboration: Thrive in a dynamic, growth-oriented environment where creativity and teamwork fuel success.
- Commitment to Employee Wellness: Enjoy complimentary access to Restore’s cutting-edge therapies to support your own health journey.
- Growth & Development: Unlock opportunities to expand your skills, advance your career, and help shape the future of wellness.
Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.
Restore Hyper Wellness is the award-winning creator of an innovative new category of care—Hyper Wellness®. Restore delivers expert guidance and an extensive array of cutting-edge health modalities, such as IV drips and cryotherapy, integrated under one roof. These modalities help you feel your best, so you can do more of what you love. With 225+ locations across 40 states and a fast-growing national retail footprint, Restore makes proactive health more accessible than ever.
Founded
2015
Company size
201-500 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Austin, Texas
Restore Hyper Wellness is the award-winning creator of an innovative new category of care—Hyper Wellness®. Restore delivers expert guidance and an extensive array of cutting-edge health modalities, such as IV drips and cryotherapy, integrated under one roof. These modalities help you feel your best, so you can do more of what you love. With 225+ locations across 40 states and a fast-growing national retail footprint, Restore makes proactive health more accessible than ever.
Founded
2015
Company size
201-500 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Austin, Texas