Welcome Center Representative
Boost your chances before you apply.
Old Colony YMCA
Stoughton, MA, US
Summary
Serve as the first point of contact for members and guests at the Welcome Center. Build positive relationships with staff, volunteers, and community members while maintaining a welcoming environment.
Job Description
Do you want to make a difference? Join our Team At the Old Colony YMCA! We believe every interaction has the power to positively impact a person's life. As a Welcome Center Representative, you will be the first face and first impression members, guests, and program participants experience when they enter the Y. We are looking for friendly, energetic, and service-minded individuals who are passionate about helping others and creating a welcoming environment for all.
Qualifications
- Must complete required trainings in a timely manner determined by the manager.
- Must be proficient with computers, including personal computer applications such as database and word processing
- Enjoy, be skilled at and understand the importance of building relationships with people: members, staff, volunteers, donors, community leaders.
- Multi-task oriented, flexible, takes initiative.
- Effective communication (both verbal and nonverbal) and organizational skills.
- Minimum 18 years of age.
- High School diploma or equivalent.
- Past customer service experience preferred
- CPR/AED certified within 90 days of employment. Must keep certification current.
- Ability to lift and carry at least 30 pounds.
- May be required to stand for extended periods of time while demonstrating physical stamina and agility.
Website: www.oldcolonyymca.org
Twitter: @OldColonyYMCA
Facebook: www.facebook.com/oldcolonyymca.org
Instagram: @oldcolonyy
YouTube: www.youtube.com/user/oldcolonyymca
Since 1887, Old Colony Y (OCY) has worked tirelessly to effect lasting personal and social change. Old Colony YMCA is a charitable, non-profit Association committed to the development of strong spirit, mind, and body, guided by Judeo-Christian principles, to enrich the quality of life for everyone in our communities. We believe that our mission is to assist all people to develop to their fullest potential and to respond to ever-changing community needs with a focus on youth development, healthy living, and social responsibility.
We are a regional provider of human services and health and wellness programming for children, families, adults, and seniors from many diverse communities. At OCY, we view traditional YMCA services – like fitness, swimming, child care, and camp – through an alternate lens; beyond their explicit benefits to the health and wellness of our members and participants, they are also an opportunity for deeper engagement.
Last year the Y served more than 141,000 people throughout Southeastern Massachusetts at branches in Brockton, East Bridgewater, Easton, Plymouth, Middleboro, Stoughton, and Taunton. While most Ys have a focus on positive youth development, Old Colony Y is unique in our commitment to serve the most “at risk” members of our community, ensuring that everyone has access to OCY services if they should need them. We are committed to strengthening our capacity to respond to changing communities and ensure that everyone (including persons of diverse culture, ethnicity, religion, ability, gender, sexual orientation, socioeconomic level, and skill) have access and are welcomed and fully engaged.
OCY is governed by a 62 member Board who are active, with committees that provide oversight to all aspects of our operations including a Fiscal Committee, a Program Committee which reviews program and quality compliance, as well as tracking progress on strategic planning goals. We are purposefully working toward ensuring that our board and staff are reflective of the communities we serve. As a diverse organization of people joined together by a shared commitment to ensure that everyone has the opportunity to learn, grown and thrive, we strive to provide employment and volunteer opportunities for individuals of all backgrounds.
We offer a vast menu of services and community programs, including:
• Seven full-facility branches (Brockton – Central/Youth, Easton, East Bridgewater, Middleboro, Plymouth, Stoughton, and Taunton)
• A multi-site child care branch (Community Based Child Care) operating 48 sites daily
• Five summer camps (Camp Clark, Camp Satucket, Camp Yomechas, YMCA Camp in Stoughton, and Camp Massasoit)
• A branch serving families experiencing homelessness (Family Services)
• A branch focused on chronic disease and well-being initiatives (Healthy Living)
• Residential/non-residential branch programs for adolescents (Social Services)
Founded
1887
Company size
1,001-5,000 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Brockton, MA
Website: www.oldcolonyymca.org
Twitter: @OldColonyYMCA
Facebook: www.facebook.com/oldcolonyymca.org
Instagram: @oldcolonyy
YouTube: www.youtube.com/user/oldcolonyymca
Since 1887, Old Colony Y (OCY) has worked tirelessly to effect lasting personal and social change. Old Colony YMCA is a charitable, non-profit Association committed to the development of strong spirit, mind, and body, guided by Judeo-Christian principles, to enrich the quality of life for everyone in our communities. We believe that our mission is to assist all people to develop to their fullest potential and to respond to ever-changing community needs with a focus on youth development, healthy living, and social responsibility.
We are a regional provider of human services and health and wellness programming for children, families, adults, and seniors from many diverse communities. At OCY, we view traditional YMCA services – like fitness, swimming, child care, and camp – through an alternate lens; beyond their explicit benefits to the health and wellness of our members and participants, they are also an opportunity for deeper engagement.
Last year the Y served more than 141,000 people throughout Southeastern Massachusetts at branches in Brockton, East Bridgewater, Easton, Plymouth, Middleboro, Stoughton, and Taunton. While most Ys have a focus on positive youth development, Old Colony Y is unique in our commitment to serve the most “at risk” members of our community, ensuring that everyone has access to OCY services if they should need them. We are committed to strengthening our capacity to respond to changing communities and ensure that everyone (including persons of diverse culture, ethnicity, religion, ability, gender, sexual orientation, socioeconomic level, and skill) have access and are welcomed and fully engaged.
OCY is governed by a 62 member Board who are active, with committees that provide oversight to all aspects of our operations including a Fiscal Committee, a Program Committee which reviews program and quality compliance, as well as tracking progress on strategic planning goals. We are purposefully working toward ensuring that our board and staff are reflective of the communities we serve. As a diverse organization of people joined together by a shared commitment to ensure that everyone has the opportunity to learn, grown and thrive, we strive to provide employment and volunteer opportunities for individuals of all backgrounds.
We offer a vast menu of services and community programs, including:
• Seven full-facility branches (Brockton – Central/Youth, Easton, East Bridgewater, Middleboro, Plymouth, Stoughton, and Taunton)
• A multi-site child care branch (Community Based Child Care) operating 48 sites daily
• Five summer camps (Camp Clark, Camp Satucket, Camp Yomechas, YMCA Camp in Stoughton, and Camp Massasoit)
• A branch serving families experiencing homelessness (Family Services)
• A branch focused on chronic disease and well-being initiatives (Healthy Living)
• Residential/non-residential branch programs for adolescents (Social Services)
Founded
1887
Company size
1,001-5,000 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Brockton, MA
