Weekend Receptionist - Senior Living
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Pennant Group
Las Vegas, NV, US
Summary
The Weekend Receptionist is responsible for greeting visitors, managing incoming calls, and maintaining a professional and welcoming reception area. They also perform various clerical duties, including mail distribution, resident service tasks, and administrative support for other departments.
Job Description
Desert Springs Senior Living is currently seeking a Weekend Receptionist to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. We are guided by our CAPLICO Core Values:
Celebration
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Customer Second (Employee First!)
Ownership
If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.
About the Opportunity
The Receptionist welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner. Maintains a clean and neat reception area, handles specific resident services and community tasks as assigned and seeks administrative support as needed.
Critical Success Factors
- Ensures CAPLICO Core Values and Code of Conduct are adhered to at all times.
- Ensures compliance with Resident Rights and HIPAA policies at all times.
- Provides a welcoming environment for residents, staff, and all visitors to the community.
- Maintains up-to-date knowledge of the community services provided.
- Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions.
- Operates paging/telephone system as required. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.
- Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person.
- Ensures that the reception areas are clean, neat, and inviting.
- Prepares outgoing community mail for pickup. Sorts and distributes incoming mail for distribution to departments.
- Maintains current listing of residents and staff.
- Reports equipment malfunctions as soon as possible to appropriate personnel. Maintains a “maintenance required” book for repairs needed in the community.
- Organizes the necessary information packets for job applicants and new staff.
- Performs clerical functions associated with resident admission, discharges, and readmission as assigned.
- Performs typing, copying, faxing for all departments as requested.
- Attends designated staff meetings.
- May perform other duties as assigned by the Supervisor.
Preferred Qualifications
- Prior receptionist experience preferred.
- High school diploma or GED.
- Current CPR certification preferred.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
At Pennant, we are driven by a simple truth: exceptional care begins with exceptional leadership. We understand that local leaders are the heartbeat of local care, and empowering them is the key to delivering personalized, Life-Changing Service in every community we serve.
Our affiliates provide a full continuum of healthcare services, including home health, hospice, home care, assisted living, independent living and senior living, each tailored to meet the unique needs of the individuals and families who entrust us with their care. From the comfort of home to supportive communities, we strive to enhance lives with clinical excellence and compassionate attention.
What sets Pennant apart is our unwavering focus on leadership development. We invest deeply in cultivating leaders at every level, equipping them with the tools, training, and resources to thrive. Pennant Services also serves as a resource hub for our affiliates, offering centralized support in areas such as clinical expertise, compliance, operations, and professional development. By empowering our local leaders with the resources they need, we ensure their success translates into exceptional care at the local level.
At Pennant, we know that the strength of our organization lies in the passion and dedication of our people. Whether serving on the frontlines or supporting behind the scenes, every team member shares a commitment to providing Life-Changing Service through meaningful, compassionate, individualized care. Together, we are building a legacy of trust, innovation, and excellence in healthcare—one community at a time.
Founded
2019
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Public Company
Headquarters
Eagle, Idaho