Weekend Part-time Front Desk- Four Points by Sheraton Greensboro Airport, Greensboro, NC

Description

Do you have strong customer communication skills and are you calm under pressure?

Can work independently with a positive empathic attitude?

Do you like to be paid well and rewarded for your hard work and abilities?

Well then … we have a place for you at our Maine Course Hospitality Group (MCHG) Front Desk Team!

At MCHG we pride ourselves on Positively Impacting the Lives of our guests and associates. We provide an exceptional home-away-from-home experience for our guests and we are an extended family for our associates.

We offer one of (if not the highest) entry-level wages in the area for a Front Desk Attendant and fantastic benefits (Health, Dental, Vision, Life, 401k, PTO, Seasonal Bonus, Company Discounts and more) for Fulltime Associates. But most importantly we believe in treating all of our associates with the respect and dignity that a professional like yourself deserves.

This is a part-time weekend position which includes evening shifts and holidays. Scheduled days off are during the week. 

If you are a Serious candidate, you must attach a resume for consideration. 

Our Core Values are: Fun ~ Family ~Integrity ~ Respect

Requirements

Guest Service Skills:   Strong commitment to hospitality, with the ability to greet guests warmly, anticipate needs, and resolve concerns with professionalism and urgency.

Communication:   Ability to communicate clearly and effectively in English, both verbally and in writing, to interact with guests, team members, and management.

Technical Skills:   Comfort using property management systems, basic computer applications, and point-of-sale systems. Ability to learn new software and follow established procedures.

Problem-Solving:   Ability to handle guest issues calmly and professionally, make sound decisions, and escalate concerns appropriately.

Reliability & Availability:   Consistent weekend availability is required. Must be dependable, punctual, and able to work independently with minimal supervision.

Multitasking:   Ability to manage multiple tasks simultaneously, including check-ins, check-outs, phone calls, guest inquiries, and lobby presence.

Cash Handling:   Ability to accurately process payments, balance cash drawers, and follow financial control procedures.

Professional Grooming & Appearance:   Maintains a polished, professional appearance in accordance with Maine Course Hospitality Group grooming standards, reflecting the company’s commitment to hospitality and brand representation.

Physical Requirements:   Ability to stand for extended periods, walk throughout the lobby and public areas, lift up to 25 lbs, and perform basic front-desk operational tasks.

Teamwork:   Ability to work collaboratively with housekeeping, maintenance, and management to ensure a seamless guest experience.