Weekend Hotel Night Audit
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Nivea Hospitality
OH
Summary
The Night Auditor is responsible for managing front desk operations, including guest check-ins, processing payments, and reconciling financial records during the overnight shift. They also handle guest inquiries, maintain logs, and ensure the cleanliness of the front desk area.
Job Description
Hotel Night Audit 11pm - 7am
We are looking to add to our award winning team at the Sleep Inn Mt Hope.
This position is for Saturday and Sunday (11p-7a).
Must be available weekends.
About the Hotel: The Sleep Inn Mt Hope located in Millersburg, Ohio.
Job Description: Provide excellent customer service to all guest of the hotel, check -in and check- out procedures, balancing cash, reconcile credit cards, answering the phone, attend to the needs of the guest.
Essential Job Functions: Be in required uniform, name tag, and ear piece. Greet all guests. Providing information to guest about policies, services, and ammenties. Respond to guest requests, selling rooms to walk-in guests, entering / changing reservations in the system, posting charges to guest accounts, processing payments from guests, making necessary changes to guest accounts, informing housekeeping of any room changes, etc. Listening and responding to the needs of the guest. Responding to guest complaints, answering the phone, transfering calls, cleaning of the front desk area and the surrounding area, completing checklists, maintaining daily logs, balancing cash drawer, must be able to stand for an 8 hour shift.
Additional Responsibilities: Attitude must be conductive to team growth, hospitality, and serving environment. Must be willing to complete hospitality training, and education of the hospitality industry, and any other duties given by the supervisor, or general manager.
Knowledge of Choice Advantage is preferre but not required.
Benefits:
Friends and family hotel discounts
Paid time off
Holiday Pay
Apply online or stop by the front desk to pick up an application.
Nivea Hospitality is committed to delivering excellence in all areas of hotel development, operations, profitability, and guest services.
Operations management - We have a relentless discomfort with the status quo, and we aim to improve operational performance everyday.
Design and construction - With over 30 years of development and construction experience we can take your vision and ideas and turn them into reality.
Team member training and development - We aim to create an engaging environment that fosters a fulfilling life experience for all of our team members.
eCommerce oversight - We lead all social media, website, and online marketing aspects of our hotel partners.
Superior client communication - We make it a priority to provide personal attention to the needs of owners and team members by being accountable, responsive, and available.
Simple agreements - We begin our relationships with easy to understand, transparent agreements.
Founded
2013
Company size
2-10 employees
Industry
Hospitality
Org type
Public Company
Headquarters
Millersburg, OH
