Weekend Care Coordinator
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Open Arms & FCS
Chicago, IL, US
Summary
The Weekend Care Coordinator manages caregiver schedules and addresses urgent staffing needs or service issues during weekends. They serve as the primary point of contact for clients, families, and caregivers to ensure service continuity.
Job Description
Location: Chicago Area (Must be based in the Chicagoland region)
Schedule: Every Saturday and Sunday
Work Arrangement: Remote / Work From Home
Position Summary
We are seeking a reliable and organized Weekend Care Coordinator to support client care operations every Saturday and Sunday. This role serves as a key point of contact for clients, caregivers, and internal team members to ensure schedules are maintained, urgent staffing needs are addressed, and service issues are resolved promptly.
Responsibilities
- Coordinate caregiver schedules and respond to call-offs or coverage needs.
- Communicate with clients, families, and caregivers regarding scheduling updates.
- Monitor and resolve weekend service issues and escalations.
- Document care coordination activities and updates in company systems.
- Collaborate with weekday teams to ensure smooth handoff of outstanding items.
- Support client service continuity and caregiver engagement.
Qualifications
- Previous experience in home care, healthcare coordination, scheduling, or customer service preferred.
- Strong communication and problem-solving skills.
- Comfortable working independently in a remote environment.
- Ability to manage multiple priorities in a fast-paced setting.
- Experience with scheduling or healthcare software is a plus.
- Must be based in the Chicago metropolitan area.
What We're Looking For
- Dependable and responsive.
- Strong attention to detail.
- Compassionate and client-focused.
- Able to remain calm and effective during urgent situations.
Schedule: Every Saturday and Sunday
Location: Remote, with residency in the Chicago area required.
This role is ideal for someone looking for a consistent weekend position while making a meaningful impact on client care and service delivery.
Open Arms Solutions (formerly Concierge Care) is a home care company built upon the foundational pillars of trust, service, and compassion. Founded by Dr. Ken Breger, Open Arms Solutions assists older adults in need of home care. In 2024, Dr. Breger partnered with Mike Robinson and Jim Wong to collaborate toward fulfilling his two-pronged vision of being the most trusted home care company for clients and families in the industry and being the employer of choice for all caregivers.
Open Arms Solutions provides home care services for seniors including personal care, 24/7 live-in care, wellness visits, medication management, coordination of care with other health professionals, and bathing/dressing/escorts/housekeeping/laundry/fitness assistance. The caregivers can provide care in your loved one’s homes or in age-in-place communities such as independent/assisted/memory.
Founded
2024
Company size
11-50 employees
Industry
Home Health Care Services
Org type
Privately Held
Headquarters
Chicago, Illinois
Open Arms Solutions (formerly Concierge Care) is a home care company built upon the foundational pillars of trust, service, and compassion. Founded by Dr. Ken Breger, Open Arms Solutions assists older adults in need of home care. In 2024, Dr. Breger partnered with Mike Robinson and Jim Wong to collaborate toward fulfilling his two-pronged vision of being the most trusted home care company for clients and families in the industry and being the employer of choice for all caregivers.
Open Arms Solutions provides home care services for seniors including personal care, 24/7 live-in care, wellness visits, medication management, coordination of care with other health professionals, and bathing/dressing/escorts/housekeeping/laundry/fitness assistance. The caregivers can provide care in your loved one’s homes or in age-in-place communities such as independent/assisted/memory.
Founded
2024
Company size
11-50 employees
Industry
Home Health Care Services
Org type
Privately Held
Headquarters
Chicago, Illinois