WATERMARK BR NIGHT AUDITOR PT
Boost your chances before you apply.
Expotel Hospitality
Baton Rouge, LA, US
Summary
The Night Auditor is responsible for reconciling hotel cashier transactions and compiling management reports to ensure billing accuracy. Additionally, they perform guest service agent duties including check-ins, check-outs, and handling reservations.
Job Description
Watermark Baton Rouge, located beautiful downtown, is looking for a part-time Night Auditor, who would report to the Front Office Manager. The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
Some of the essential functions of the position include:
- Approaching all encounters with guests and employees in an attentive, friendly, service-oriented manner and maintaining a warm and friendly demeanor at all times.
- Greeting and welcoming all guests approaching the Front Desk in accordance with hotel standards.
- Answering guest inquires about hotel services, facilities and hours of operation in a timely manner.
- Maintaining high standards of personal appearance and grooming when working.
- The ability to follow all cash handling and credit policies.
- Obtain all necessary information when taking room and handling check-ins and checkouts in a friendly, efficient and courteous manner.
- The ability comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Audit and reconcile financial and statistical reports.
- Ensure accuracy of all numbers reported including statistics.
- Input and update financial information into corporate communications network.
- Perform daily, weekly, monthly, and annual data processing system functions as required.
- Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
|
Why join our team? In addition to excellent working conditions and competitive pay, Watermark Baton Rouge offers a complete range of benefits to eligible team members.
|
Expotel Hospitality is a hospitality ownership/management company committed to excellence of service resulting in maximized profitability and asset value for clients/owners. Expotel Hospitality's success is the result of commitment, innovative systems, strategies and the quality of relationships with franchisors and owners of the properties we manage. Expotel Hospitality works with hotels to improve sales and marketing, human resources assistance, operational systems, food and beverage, asset enhancement, accounting and purchasing. Expotel Hospitality is a leader among hotel companies based on overall performance related to Guest Satisfaction, STR Index Results and Profitability.
Expotel Hospitality is results driven which flows from:
-Innovative Capital Planning
-Dominant Market Penetration
-Profitability
-Customer Satisfaction
-Franchise/Brand Satisfaction
-Operating Efficiency
Founded
2000
Company size
501-1,000 employees
Industry
Hospitality
Org type
Partnership
Headquarters
New Orleans, LA
Expotel Hospitality is a hospitality ownership/management company committed to excellence of service resulting in maximized profitability and asset value for clients/owners. Expotel Hospitality's success is the result of commitment, innovative systems, strategies and the quality of relationships with franchisors and owners of the properties we manage. Expotel Hospitality works with hotels to improve sales and marketing, human resources assistance, operational systems, food and beverage, asset enhancement, accounting and purchasing. Expotel Hospitality is a leader among hotel companies based on overall performance related to Guest Satisfaction, STR Index Results and Profitability.
Expotel Hospitality is results driven which flows from:
-Innovative Capital Planning
-Dominant Market Penetration
-Profitability
-Customer Satisfaction
-Franchise/Brand Satisfaction
-Operating Efficiency
Founded
2000
Company size
501-1,000 employees
Industry
Hospitality
Org type
Partnership
Headquarters
New Orleans, LA