Waterfront Attendant

Job Title: Waterfront Attendant

Department: Recreation

Reports To: Director of Recreation and Waterfront Supervisor

Start Date: May – September; Seasonal

Salary: $20/hour, commensurate with experience  

Age Requirement: 16 or older                    

Position Summary: The Waterfront Rental staff is responsible for the daily operation and maintenance of the Lakeside Sailing Club.   Responsibilities include, but are not limited to, boat, kayaking & paddleboard rentals. The attendant is responsible for the cleanliness and maintenance of the sailing facilities and grounds.

About Lakeside Chautauqua: Lakeside Chautauqua is a family destination that has pioneered the act of nurturing the mind, body and spirit for over 150 years. Conveniently located between Toledo and Cleveland on Lake Erie’s south shore, Lakeside offers a robust summer programming season packed with cultural, educational, spiritual and recreational opportunities. Within the one-square-mile community, you’ll find hundreds of unique Victorian cottages, a concert auditorium, arts center, historic waterfront hotel, movie theater, pool, tennis, sailing, shopping, dining and much more. For more information, visit lakesideohio.com/employment.

About Lakeside Sailing Center (LSC): The LSC, founded in 1977, originated because of an overall community desire to reintroduce the use of watercraft to our waterfront while offering established sailing skill certifications through the American Red Cross, now US Sailing.  This educational program is essential to our community as it offers not only recreational choices but also provides a sound understanding of vessel water safety, while adding a deep sense of fulfillment to those who choose to take on such challenges such as achieving various sailing certifications.  The involvement of our youth to adults is a symbol of community enjoyment and recreational challenge.  We have grown to be one of the largest Sunfish fleets in the U.S. and have expanded to teaching on Opties, Lasers and an FJ sloop.  Man-powered vessels are also part of our general waterfront usage.  Along with classes, the LSC has rentals of the previously mentioned.

Essential Duties & Responsibilities: 

• Support the mission of Lakeside Chautauqua and a culture of belonging at the Waterfront and Sailing Center.
• Assist with Sailing Center/Waterfront daily operations, programs, special events, including lessons and clinics, and special groups programming (WOW, SOS).
• Perform rigging and sailing of a Sunfish, operate Kayaks and Paddleboards.
• Attend mandatory monthly in-service training. A minimum of 2 hours every 30 days of documented EAP, first aid and customer service scenarios with Sailing and Waterfront Staff, Safety and Security Services Waterfront Supervisor and Director of Recreation.  Attend mandatory training from June 14 - June 20.
• Provides excellent customer service to ensure high quality experience, encourage repeat visitors and community participation in programs and events.
• Conduct facility safety checklists regularly.
• Follow opening and closing duties checklists along with daily/regular cleaning and maintenance of all waterfront facilities, Splash Park and beach area (such as seaweed, trash, sweeping sand)  
• Effectively carry out Emergency Action Plan and skillfully respond to all first aid situations. 
• Fill out detailed Incident Reports as needed.
• Communicate and enforce all weather and emergency related closures of dock, waterfront, kiddie pool, splash pad with Waterfront Supervisor. If supervisor is unavailable, contact Safety and Security Department, and Director of Recreation.
• Interact and delivery with facility and watercraft users to ensure safe utilization and adherence to policies and procedures of Lakeside and its facilities (including dock) rules and regulations are adhered to.
• Assist guests with launching, transporting and ensure that all watercrafts are stored correctly and safely daily. This includes making sure boats are in their correct slips. 
• Ensure a safe facility (including dock) and waterfront atmosphere for all guests and co-workers of the waterfront.
• Work to ensure all facilities and equipment are clean, organized and in good working conditions. Communicate immediately any facility maintenance, equipment needs or work orders that are needed to Waterfront Supervisor or Director of Recreation.
• Ensures customer relations and satisfaction are of highest priority and work to resolve all related issues tactfully, effectively, in a timely manner.
• Responsible for the supervision of the sailing and waterfront rentals launch area using Vessle Watch Chair.
• Maintain all sailing equipment, and watercraft fleet 
• Assist with Wooden Boat Rides as Dock Assistant
• Be available to assist with all Sailing and Waterfront Events, as needed.
• Responsible for cleanliness and maintenance of sailing center and waterfront facilities
• Assist in the cleaning of the beach (sand and seaweed), dock, pavilion, Kiddie Pool, Splash Pad and waterfront facilities on daily basis
• Update and manage “Downtime Duties” checklist
• Other duties as assigned by Waterfront Supervisor or Director of Recreation

Season Pass Eligibility: 

Employees are eligible for a season pass provided they work a minimum of 24 hours per week during the season; employees receiving Lakeside provided housing are required to work a minimum of 32 hours per week. Season passes are for employment use only and must be returned on the employee’s last day of employment.

Qualifications:

Should include education requirements, special certifications, skill requirements, etc. 

• Must be certified in Basic Life Saving (CPR/First Aid/AED)
• Must have or obtain Ohio Boating Safety Education Certificate
• Responsible high school student 16 years or older (by Labor Day) with 1-2 years related experience or training
• Must have or willing to obtain Ohio Boating License

Environment & Physical Demands:

The requirements listed below are representative of the knowledge, skill, and or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of employees of the operation or residents and guests of the property.

• Reasoning Ability: Ability to solve practical problems d deal with a variety of concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; reach with hands and arms; stoop, climb or balance. Specific vision, depth perception, and ability to adjust focus are required. Must be able to lift heavy equipment and material up to 50 pounds with assistance. Must be able to climb ladders. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Work Environment: While performing the duties of this job, the employee is regularly exposed to wet, cold, humid, hot, very hot, conditions and will be required to work outdoors. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

How to Apply:

• Submit your resume and application
• Submit any Certificates of Completion.

Lakeside Chautauqua is an equal opportunity employer.