Warranty Program Associate Internship
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Mitsubishi Heavy Industries, Ltd.
FL
Summary
The Warranty Program Associate supports the PGS Parts Risk Management team by managing warranty claims, tracking risks, and maintaining project documentation. They also perform data analysis to identify failure trends and collaborate with cross-functional teams to implement corrective actions.
Job Description
Warranty Program Associate
Company Overview
At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation and energy storage to fast-track the world's energy transition. We operate as one team, pushing toward our vision of the future. At Mitsubishi Power, we value problem-solvers, prioritize collaboration, and support each other in an inclusive culture created through accountability and authenticity by demonstrating our core values of: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we’re building the future we all aspire to — making net zero a reality. One team, one future.
Role Overview
The Warranty Program Associate supports PGS Parts Risk Management (PRM) & Warranty team in the execution of warranty-related projects, claim management activities, risk tracking, and continuous improvement initiatives. This role will work closely with Warranty, Engineering, Operations, Parts, Supply Chain, and Finance teams to help drive timely resolution of warranty issues, improve process effectiveness, and support business objectives.
Key Responsibilities
Warranty Claim Administration
- Support the intake, tracking, and closure of warranty claims.
- Ensure claim documentation is complete and properly maintained.
- Assist with monitoring claim status and escalation of overdue actions.
- Support warranty cost tracking and reporting activities.
Risk & Issue Management
- Support maintenance of warranty risk registers and tracking tools.
- Assist in identifying trends and recurring failure patterns.
- Support development of mitigation and corrective action plans.
Data Analysis & Reporting
- Support KPI tracking and development reporting dashboards (Power Bi/ others).
- Help analyze warranty data to identify trends, cost drivers, and performance indicators.
Continuous Improvement
- Participate in Root Cause Analysis (RCA) activities and lessons learned reviews.
- Support in validating implementation of corrective and preventive actions.
- Assist with process mapping and workflow improvements.
- Recommend opportunities to improve efficiency and data quality.
Cross-Functional Coordination
- Collaborate with Engineering, Quality, Operations, Supply Chain, and Finance teams.
- Attend project meetings and document meeting minutes and action items.
- Support communication between internal stakeholders and project teams.
Documentation & Compliance
- Ensure project records and warranty documentation are properly maintained.
- Assist with development and revision of procedures, work instructions, and templates.
Requirement
- College undergraduate pursuing Bachelor's degree (BS) in a technical discipline Industrial Engineering, Data Analytics, or Business Administration from a four-year College or University.
- Must be results oriented and team oriented. Individual must be a complete TEAM PLAYER.
- Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Hands on experience with Power BI, SAP, SharePoint, Power Automate, or Microsoft Excel, Word, Power Point.
MHI Canada Aerospace, Inc. (MHICA), a group company of MItsubishi Heavy Industries, is a Tier 1 manufacturer of major aircraft structures and assemblies, based in Mississauga, Ontario. Over the past decade, MHICA has built more than aircraft components, it has built a recognized worldwide reputation for capacity, precision, on-time delivery and excellence.
MHICA's facilities include a 270,000 sq ft state-of-the-art manufacture and assembly facility and a 70,000 sq ft supply chain and logistics centre, where more than 700 highly-skilled employees are working on Bombardier's sector-leading Global 5000/6000 and Challenger 350 business aircraft. MHICA's technicians build and join wing assemblies and fuselage centre sections, as well as perform systems and flight control assembly installations and testing.
Building complex aircraft structures at the highest levels requires a full and well-managed inventory. MHICA's logistics centre ensures the stable and on-time delivery of materials, sub-assemblies and tooling needed for continuous and fluid assembly. Our Supply Chain and Logistics Centre sources materials and manages more than 30 supply chain partners from across North America. MHCIA conducts quality control and inspections of incoming components and materials, assembles work kits and warehouses the inventory that keeps our assembly facility running smoothly.
MHICA's dedicated people, extensive experience, demonstrated efficiency and world-class facilities contribute to Bombardier Aerospace's success as a world-class aerospace leader, enabling them to be atop of the aerospace world in the business and commercial aircraft design and production.
MHI Canada Aerospace, Inc looks to the future and the development of new partnerships with leading aerospace manufacturers. For more information about MHICA's skilled workforce, logistics centre, and world-class assembly facilities, please contact us at 905-612-8131
Founded
2006
Company size
501-1,000 employees
Industry
Aviation and Aerospace Component Manufacturing
Org type
Privately Held
Headquarters
Mississsauga, Ontario
MHI Canada Aerospace, Inc. (MHICA), a group company of MItsubishi Heavy Industries, is a Tier 1 manufacturer of major aircraft structures and assemblies, based in Mississauga, Ontario. Over the past decade, MHICA has built more than aircraft components, it has built a recognized worldwide reputation for capacity, precision, on-time delivery and excellence.
MHICA's facilities include a 270,000 sq ft state-of-the-art manufacture and assembly facility and a 70,000 sq ft supply chain and logistics centre, where more than 700 highly-skilled employees are working on Bombardier's sector-leading Global 5000/6000 and Challenger 350 business aircraft. MHICA's technicians build and join wing assemblies and fuselage centre sections, as well as perform systems and flight control assembly installations and testing.
Building complex aircraft structures at the highest levels requires a full and well-managed inventory. MHICA's logistics centre ensures the stable and on-time delivery of materials, sub-assemblies and tooling needed for continuous and fluid assembly. Our Supply Chain and Logistics Centre sources materials and manages more than 30 supply chain partners from across North America. MHCIA conducts quality control and inspections of incoming components and materials, assembles work kits and warehouses the inventory that keeps our assembly facility running smoothly.
MHICA's dedicated people, extensive experience, demonstrated efficiency and world-class facilities contribute to Bombardier Aerospace's success as a world-class aerospace leader, enabling them to be atop of the aerospace world in the business and commercial aircraft design and production.
MHI Canada Aerospace, Inc looks to the future and the development of new partnerships with leading aerospace manufacturers. For more information about MHICA's skilled workforce, logistics centre, and world-class assembly facilities, please contact us at 905-612-8131
Founded
2006
Company size
501-1,000 employees
Industry
Aviation and Aerospace Component Manufacturing
Org type
Privately Held
Headquarters
Mississsauga, Ontario
