Warehouse Manager

Job Details: Job Location: Processor's Choice - Moody, AL, Salary Range: Undisclosed, The Warehouse Operations Manager has overall responsibility for the Warehouse Department. The Warehouse Operations Manager coordinates carefully with other departments to ensure a high level of quality, efficiency, sanitation and customer satisfaction.  He/she maintains a high level of professionalism through clear and effective leadership.  At times the Warehouse Operations Manager performs activities of workers supervised when necessary.

PRINCIPAL DUTIES & RESPONSIBILITIES

Leadership & Management

Manages success of all active company goals and objectives.

Responsible for compliance and successful practice of all processes, reporting regularly with                  

the Operations Manager                   

Assigns workers to picking orders, receiving, sanitation, stock consolidation, return processing, and other duties as required.

Manages and assures clear communication with customer service and purchasing regarding material needed immediately upon receipt (cross dock); and regarding other issues related to shipping product in a timely manner.

Manages Shipping Lead to ensure 100% compliance on all out-bound shipments.

Manages Shipping and Receiving Leads to maintain high level of accountability.

Motivates employees in a positive environment to best drive overall customer satisfaction

Fosters an environment of continuous improvement where all ideas are welcome, and implements changes where appropriate

Continually seeks opportunities through internal and external resources to develop new or enhancing existing management skills

Maintains notes on employee performance for annual review process and disciplinary actions

Assign lunch hours and break times according to the day's activities.

Assigns overtime responsibilities with the approval from the Operations Manager

Trains and assists new employees on all warehouse operations in the absence of Shipping, Receiving, or lead positions.

Perform Shipping or Receiving Lead’s duties when they are absent

Warehouse Procedure & Inventory Control

Responsible for managing company overall inventory accuracy.

Ensures accurate inventory control through daily cycle counts.

Responsible for executing adjustments to lot numbers, location accuracy, stock checks and taking of physical inventory

Establishes operational procedures with Operations Manager for verification of incoming and outgoing shipments, handling and disposition of merchandise, keeping of warehouse inventory and the accuracy of receiving reports.

Reports all damaged products and coordinate its disposition. Directs reclamation of damaged merchandise.

Controls product quarantine area to ensure quality control of material shipped.

Optimizes space consolidation and organization of stock rotation for time sensitive material.Initiates investigations into causes of damages or shortages as they relate to warehouse activities and implements corrective actions where necessary.

Performs final stock check verifications of all outbound shipments before any material leaves the warehouse.

Performs all daily entries of outbound shipment Validations in system and verifies all OSO items are cleared.

Operational Communication & Efficiency

Stays abreast of best practice methodology in warehouse management and makes suggestions to Operations Manager for innovative ways to reduce costs and increase efficiencies.

Develops and implements scalable methods and procedures with Operations Manager to eliminate operating problems, improve efficiency and maintain a high level of product quality and consistency. 

Communicates with other departments, managers and employees regarding warehouse operations and changes.

Communicates with personnel on problems, suggestions and new procedures.

Coordinates activities of warehouse with activities of sales, customer service, and purchasing departments to ensure availability of merchandise.

Assists with the formulation and implementation of programs to ensure best price and service.

Suggest warehouse equipment where needed with the Operations Manager.

Compliance & Safety

Directly supports the sanitation effort by adhering to all warehouse safety and sanitation regulations.

Ensures warehouse team is complying with all procedural or documentation requirements as they relate to SQF (Safe Quality Food) or general safety.

Maintains a sanitation level in the warehouse at SQF certification standard.  Includes warehouse organization, outside grounds, receiving and shipping practices, housekeeping practices, merchandise storage conditions, and insect, rodent and vermin control.

Manages and completes monthly SQF internal audit report and all requirements

Clerical/General Administrative

Responds to routine emails, phone calls, etc

Makes copies, prints documents, mail delivery, etc

Files paperwork

This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.
Qualifications: Education/Experience

Knowledge and skills at a level normally acquired through the completion of an Bachelor’s degree in Supply Chain, Distribution, or a related discipline.

5-7 years of professional experience managing in a warehouse or distribution environment.

Licenses/Credentials/Certifications

N/A

Specialized Knowledge/Skills/Abilities 

Detail oriented, organized, highly accurate, with strong analytical and problem-solving skills.

Conscientious and flexible to the changing needs and demands of work.

Able to work independently and demonstrate initiative in decision making in a fast-paced environment.

Strong team building skills; gains the trust and respect of colleagues and direct reports.

Excellent verbal and written communication skills.

Sage X3 experience a plus, strong WMS skills on other platforms required

Strong computer skills, including Microsoft Office, particularly proficient in Outlook and Excel.

WORKING CONDITIONS:

Working Hours/Environment

Office hours are 40 per week – Monday – Friday, 7:00 – 5:00; may require additional hours periodically, including evening and weekends depending on business needs.

Work typically performed in an indoor warehouse setting.

Occasional exposure to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; dust, outside weather conditions; risk of electrical shock; and vibrations.

Moderate to loud noise level.

Tools and Equipment Used

Personal computer, copier, fax/scanner, phone, and other typical office equipment.

Hand trucks, forklifts, handheld scanners and box cutters.

Travel

Minimal – less than 5% of the time

Physical & Mental Demands

Frequently required to stand, walk, reach with hands and arms, talk or hear, and taste or smell.

Occasionally required to sit; use hands to finger, handle, or feel; climb or balance; and stoop, kneel, crouch, or crawl.

Ability to work at a computer terminal for extended periods of time.

Digital dexterity and hand/eye coordination in operation of office equipment.

Regular lifting and/or moving objects up to 10 pounds; frequent lifting and/or moving objects up to 50 pounds, and occasional lifting and/or moving objects that weigh more than 100 pounds.

Specific vision abilities requiring close vision, distance vision, peripheral vision, and depth perception.

Ability to speak to and hear employees/clients via phone or in person.

Body motor skills sufficient to enable incumbent to move around the warehouse environment.

This job description does not constitute a written or implied contract of employment.  This job description is not intended and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job.  Furthermore, the employer reserves the right to revise or change job duties and responsibilities as the need arises.