Warehouse Clerk

Job Description

Job Title: Warehouse Clerk

Reporting to: Branch Manager

Classification: Full Time, Part Time / Admin 

Status: Non-Exempt

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Comprehensive Benefits Package

At Pine Environmental Services, we believe our employees are our greatest asset. We are proud to offer a competitive and comprehensive benefits package that supports your health, well-being, and future, including:

• 3 Weeks of Paid Time Off (PTO) to start
• 401(k) with Company Match
• Medical, Dental, and Vision Insurance
• 8 Paid Company Holidays
• Additional voluntary benefits and professional development opportunities

Purpose

The warehouse clerk's role is to handle Pine's incoming and outgoing rental equipment and to manage the company's stock, via allocations and system updates. Other warehouse clerk duties and responsibilities includes keeping reports about shipments and inventory levels; putting labels on goods; maintaining the warehouse area.

Primary Responsibilities

• Provide exceptional customer service to our customers
• Proactively communicate order status, delays and equipment substitutions to customers
• Lead the investigation and resolution process for damaged returned equipment
• Point of contact for Drivers returning with equipment
• Support Operations team to check and confirm equipment orders are complete and ready for delivery or shipment.
• Perform Quality Control Checks on all orders
• Assist in locating equipment and shipping logistics
• Support shipping/receiving when needed including completing Hazmat Shipping Certification
• Perform daily cycle counts inventory control
• Resolves internal and external customer problems
• Maintain Warehouse Cleanliness
• Other duties, as assigned

Knowledge, Skills, Abilities

• Microsoft Office proficiency 
• Ability to think analytically with a focus on problem troubleshooting
• Excellent communication skills- written, verbal, interpersonal & phone. 
• Ability to prioritize and handle multiple tasks, meet strict deadlines and perform under pressure in a fast-paced work environment. 
• Detail oriented with the ability to work independently as well as collaboratively in a team setting with peers and colleagues. 
• Solid planning and organizational skills. 
• Monitor inventory. 
• Maintain accurate labeling of equipment.

• Fills orders or issues supplies from stock
• Checks physical condition of supplies/inventory
• Counts materials, documents and other items
• Records numbers, codes or other information
• Be able to use technology (PCs, scanners, etc.) to complete job tasks
• A flexible and strong team player that can work in a fast-paced environment 

Education/Experience

• High School Diploma and/or equivalent work experience preferred 

Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting and in a variety of client settings that will include exposure to seasonal weather, damp and/or dusty locations. There are frequent employee and client contacts and interruptions in person and via the telephone during the day. The noise level in the work environment is moderate. 

• This is a Safety-Sensitive position. 

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position is 10% sedentary and 90% active and may include activities such as sitting, walking, standing, bending, stretching, climbing (ladder) for long periods throughout the course of the workday. Must be able to lift up to 50 lbs. assisted or unassisted and may require the ability to drive a Pine vehicle. Maybe required to work outside normal business hours including mornings and evenings.

Pine Environmental Services reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

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