WAIT STAFF (TR/PRN, 6:30 AM - 1:30 PM)
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Riverside Healthcare
Bourbonnais, IL, US
Summary
The Wait Staff is responsible for taking meal orders, serving food to residents, and ensuring a clean and welcoming dining environment. They also collaborate with the kitchen team to maintain high standards of service and resident satisfaction.
Job Description
Overview
The Wait Staff at Riverside Senior Living plays a crucial role in delivering an exceptional dining experience to our residents. This position involves taking orders, serving meals, and ensuring that residents' dining needs are met with professionalism and care. The Wait Staff will also assist in maintaining a clean and welcoming dining environment, working closely with the dietary team to enhance the overall satisfaction and well-being of our residents.
Essential Duties
- Order Taking: Greet residents in a friendly manner, take accurate meal orders, and relay them to the kitchen staff efficiently.
- Meal Service: Serve meals and beverages to residents in a timely and courteous manner, ensuring that all dietary restrictions and preferences are observed.
- Resident Interaction: Engage with residents to ensure they are satisfied with their meals, addressing any concerns or special requests promptly.
- Dining Area Maintenance: Set up and clear tables before and after meals, ensuring that the dining area is clean, organized, and welcoming at all times.
- Safety and Sanitation: Adhere to all food safety and sanitation guidelines, including proper handling of food and beverages, and maintaining cleanliness in serving areas.
- Team Collaboration: Work closely with kitchen staff and other team members to ensure a smooth and efficient dining service.
- Record Keeping: Assist with documenting meal choices, dietary preferences, and any issues related to food service as required.
Non-essential Duties
- Event Support: Assist in the preparation and service of meals for special events and functions within the facility.
- Inventory Assistance: Help with checking inventory levels for dining room supplies, such as utensils, napkins, and condiments, and report any shortages to the supervisor.
- Training Support: Mentor new wait staff and assist in training them on dining room procedures and resident service standards.
Responsibilities
Preferred Experience
- Previous experience in a restaurant, senior living, or healthcare setting is preferred but not required.
Preferred Education
- Food Handlers Certification or ServSafe Certification is preferred but not required.
- A high school diploma or equivalent is preferred.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable. Our Total Rewards package includes:
Compensation
- Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift differential, on-call
- Opportunity for annual increases based on performance
Benefits - .5 to 1.0 FTE
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Benefits - .001 to .49 FTE:
- Paid Leave Hours accrued as you work
Employee Health Requirements
Exposure to:
- Chemicals: Disinfectants, Cleaning fluids, Refer to MSDS sheets.
- Video Display Terminals: None
- Blood and Body Fluids: Minimal - does have some contact with the resident.
- TB or Airborne Pathogens: Minimal - does have some contact with the resident.
Sensory requirements (speech, vision, smell, hearing, touch):
- Speech: Needed for presentations/training, telephone communication, facilitating meetings, and communication with residents, families, and co-workers.
- Vision: Need to read memos and literature, and preparation of food.
- Smell: Needed for safety fire/electrical, and food spoilage.
- Hearing: Needed for telephone communications, meetings listening to employee concerns, and safety precautions.
- Touch: Need to write, food preparation, filing.
Activity/Lifting Requirements:
Percentage of time during the normal workday the employee is required to:
- Sit: 10%
- Twist: 10%
- Stand: 30%
- Crawl: 0%
- Walk: 20%
- Kneel: 5%
- Lift: 20%
- Drive: 0%
- Squat: 5%
- Climb: 5%
- Bend: 5%
- Reach above shoulders: 5%
The weight required to be lifted each normal workday according to the continuum described below:
- Up to 10 lbs: Frequently
- Up to 20 lbs: Occasionally
- Up to 35 lbs: Occasionally
- Up to 50 lbs: Occasionally
- Up to 75 lbs: Not Required
- Up to 100 lbs: Not Required
- Over 100 lbs: Not Required
Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):
Lifting and carrying food required for food preparation.
Maximum consecutive time (minutes) during the normal workday for each activity:
- Sit: 60
- Twist: 45
- Stand: 60
- Crawl: 5
- Walk: 10
- Kneel: 5
- Lift: 45
- Drive: 0
- Squat: 5
- Climb: 0
- Bend: 5
- Reach above shoulders: 5
Repetitive use of hands (Frequency indicated):
- Simple grasp up to 15 lbs.
- Pushing & pulling Normal weight: up to 200lbs
- Fine Manipulation: Cutting and preparation of food and utensils.
Repetitive use of foot or feet in operating machine control: None
Environmental Factors & Special Hazards:
- Environmental Factors (Time Spent):
- Inside hours: 8
- Outside hours : 0
- Temperature: Normal Range
- Lighting: Average
- Noise levels: Average
- Humidity: Humid
- Atmosphere: Poor ventilation
Special Hazards: Chemical
Protective Clothing Required: Gloves/hairnet/cap
Pay Range
USD $15.45 - USD $18.26 /Hr
Riverside Healthcare is a fully integrated healthcare system serving the needs of patients throughout the counties of Kankakee, Iroquois, Will, Grundy and beyond. Riverside Healthcare is comprised of five entities:
Riverside Medical Center is located in Kankakee, IL and is part of Riverside Healthcare, a fully integrated healthcare system serving the needs of individuals and communities throughout the counties of Kankakee, Iroquois, Will, Grundy and beyond. As part of the system, Riverside Medical Center, a 312-bed hospital, provides a full scope of inpatient and outpatient care and is a nationally recognized, award-winning Level II Trauma hospital with nationally-leading programs in heart care, cancer care, neurosurgery and orthopedics. Its reputation for nursing excellence has made Riverside the area's only Magnet® Recognized hospital. Because Riverside's clinical performance ranks them among the top 5 percent of hospitals nationwide, Healthgrades has named them a Distinguished Hospital for Clinical Excellence Award, and Truven Health Analytics presented them with the 100 Top Hospitals® award.
Riverside Senior Life Communities address the health care needs of the area’s senior population. The four facilities that are a part of Riverside Senior Living Center include: Independent Living, Assisted Living, Riverside Miller Rehabilitation, and Assisted Living & Memory Care at Bourbonnais.
Riverside Healthcare Foundation raises funds for the health system for use in facility construction and repair, new equipment acquisition, community health care education initiatives and clinical research.
Oakside Corporation operates the Riverside Health Fitness Center and also coordinates community counseling programs, pharmacy, health equipment sales and leasing and home health care.
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Founded
1964
Company size
1,001-5,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Kankakee, IL