Visitation Monitor - Nurturing Center

The Salvation Army Spokane Nurturing Center is looking for 2 PT employees to join our team! The ideal candidate will have a flexible schedule, be willing to work afternoons, evenings, and occasional Saturdays

DEPARTMENT: NURTURING CENTER FOR CHILDREN AND FAMILIES

POSITION TITLE: VISITATION MONITOR

STATUS: PART TIME, NON-EXEMPT

SUPERVISOR: NURTURING CENTER PROGRAM MANAGER

MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.

SCOPE OF POSITION:

Provide supervision for visits at The Salvation Army between children and their parents. Ensure a safe, friendly, and secure environment.

EDUCATION AND WORK EXPERIENCE:

• 12 Months of experience caring for or supervising children. This may include volunteer or internship time (with additional education, this amount of time may vary)
• Have a high school diploma or GED

 KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Detail oriented and attention to detail
• Self-starter & team player
• Ability to work in a fast-paced environment and maintain poise under pressure
• Ability and willingness to keep information confidential
• Be at least 21 years of age
• Able to successfully pass a DCYF and Salvation Army criminal background check
• Possess a valid driver’s license
• Knowledgeable in the areas of client safety assessment and planning, problem-solving, and crisis intervention
• Capable of obtaining within 30 days of employment: CPR/First Aid, Blood Borne Pathogens, HIV/Aids, Mandated Reporter, Fleet Driver, and Child Safety trainings
• Able to produce a recent negative TB test
• Capable of visual and auditory supervision of children and adults
• Have excellent written and verbal communication skills
• Willing to complete 20 hours of documented training in the areas designated by DCYF for visitation staff
• Ability to use a multi-purpose copy machine
• Ability to use multi-line phones
• Ability to use a desk-top computer and/or laptop
• Working knowledge of integrated database applications and ability to use new software programs with basic training

ESSENTIAL DUTIES AND RESPONSIBILITES:

• Supervise or monitor visitation services at The Salvation Army between DCFS referred children and their parents/relatives or siblings and private/civil cases
• Monitor for appropriate interactions and intervene when necessary
• Be capable of deescalating situations with visitors who are or become disgruntled or aggressive
• Carefully document each visitation using the required forms (database) and communication with all parties
• Process all paperwork in the required time frames
• Be capable of performing basic clerical duties including filing, typing, copying, faxing, and making phone calls
• Communicate effectively with department staff, agency staff, and outside agencies as needed
• Drive or ride-a-long to transport children to and from visitations
• Report all safety concerns
• Function as a team member
• Provide direct care to children as needed including toileting, diaper changing, feeding, redirection, etc.
• Responsible for set up and upkeep of visitation spaces as needed
• Maintain positive interactions with clients
• Attend required trainings and staff meetings
• Maintain a safe and secure environment for children and families
• Maintain strict confidentiality
• Follow all policies and procedures

 PHYSICAL REQUIREMENTS:   

• Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Grasp/push/pull files, file cabinet drawers, automobile doors, and reach overhead
• Operate a telephone
• Operate a desktop/laptop computer
• Access and produce information from a computer
• Understand written information
• Lift/carry 25-40 pounds regularly (moving infant/child car seats in/out of vehicle, etc.)

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.