Virtual Customer Service & Benefits Representative
Boost your chances before you apply.
AIL
Chicago, IL, US
Summary
Engage with prospective clients through virtual appointments to identify their needs and explain insurance coverage options. Provide responsive follow-up and ongoing support while meeting performance goals in a client-first manner.
Job Description
Virtual Customer Service & Benefits Representative
Ready to build a career where your effort, communication, and service directly matter?
AO Globe Life is hiring Financial Services Representatives to support clients seeking life, accident, and supplemental health insurance. This remote opportunity gives you the training, tools, warm leads, and mentorship needed to begin building a successful sales career.
You will work directly with clients to understand their concerns, educate them on available options, and help them move forward with confidence.
Your Responsibilities
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Engage with prospective clients through virtual appointments
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Establish rapport and identify client needs
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Explain insurance products and coverage options
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Provide responsive follow-up and ongoing support
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Meet performance goals while maintaining a client-first approach
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Participate in continuing education and team coaching
Why Consider This Position?
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Work remotely
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Receive warm leads from day one
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Earn weekly with uncapped income potential
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Access robust training and digital resources
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Receive mentorship and daily coaching
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Qualify for medical premium reimbursement
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Participate in performance incentive programs
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Avoid overhead costs
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Join OPEIU Local 277 for union representation
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Grow with a stable company serving members and families for 70 years
Desired Skills
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Strong communication and listening skills
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Customer service mindset
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Confidence using technology
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Attention to detail
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Initiative and problem-solving ability
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Ability to work well in a remote team environment
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Company size
5,001-10,000 employees
Industry
Insurance
Org type
Public Company
Headquarters
Waco, TX
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Company size
5,001-10,000 employees
Industry
Insurance
Org type
Public Company
Headquarters
Waco, TX