Virtual Benefits Advisor | Professional Growth
Boost your chances before you apply.
AIL
Lexington, KY, US
Summary
The advisor will conduct virtual consultations to guide clients through benefit programs and answer their questions. They are also responsible for building client relationships, maintaining digital records, and participating in ongoing professional development.
Job Description
Virtual Benefits Advisor | Professional Growth
Globe Life AO | 100% Remote | Work From Home | U.S. Applicants Only
Launch a Career That Makes a Difference
Are you looking for a work-from-home opportunity where you can develop valuable skills, help people every day, and build a rewarding long-term career? Globe Life AO is expanding our remote team and seeking motivated, service-focused professionals who are ready to grow in a supportive, mentorship-driven environment.
As a Remote Member Support Advisor, you'll connect with individuals who have requested information about available benefit programs. Through virtual consultations, you'll answer questions, provide guidance, and help clients understand their options while delivering an outstanding customer experience.
Whether you're beginning your career or looking for a fresh opportunity, we provide the training, resources, and leadership support to help you succeed.
What You'll Do
As a Remote Member Support Advisor, you will:
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Meet with clients virtually using Zoom and phone appointments
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Guide individuals and families through available benefit programs
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Answer questions and explain available options clearly and professionally
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Support new members throughout the onboarding process
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Build lasting client relationships through ongoing communication and follow-up
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Maintain accurate digital records and manage appointment scheduling
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Deliver exceptional customer service with professionalism and empathy
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Participate in ongoing training, mentorship, and leadership development
Why Join Globe Life AO?
🌎 100% Remote Position
Work from anywhere in the United States while enjoying the flexibility of a virtual career.
⏰ Flexible Schedule
Create a work schedule that supports your personal and professional goals.
📚 Comprehensive Training
No prior industry experience is required. We provide full onboarding, virtual training, mentorship, and continuous professional development.
☎️ Warm Client Requests
You'll work with individuals who have already requested information—allowing you to focus on building relationships and providing exceptional service.
📈 Career Growth Opportunities
Develop valuable professional skills with clear pathways into leadership and management.
🤝 Supportive Team Culture
Join a collaborative environment where mentorship, accountability, and personal growth are part of everyday success.
What We're Looking For
Successful candidates typically demonstrate:
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Excellent communication and interpersonal skills
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Strong organizational and time-management abilities
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Positive attitude with a willingness to learn
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Self-motivation and accountability
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Comfort working independently in a remote environment
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Coachable mindset with a desire for continuous improvement
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Basic computer proficiency and comfort using Zoom and web-based technology
Customer service, hospitality, healthcare, education, retail, recruiting, or sales experience is helpful—but not required. We value attitude, work ethic, and a commitment to learning.
Minimum Qualifications
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Legally authorized to work in the United States
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Reliable high-speed internet connection
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Laptop or Windows-based computer with webcam
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Professional home office environment
About Globe Life AO
For more than 70 years, Globe Life AO has proudly served working families by partnering with labor unions, credit unions, associations, and veteran organizations across the United States. Our fully remote business model allows our team members to build rewarding careers while helping families better understand the supplemental benefits available to them.
We believe success is built through mentorship, service, integrity, and continuous personal development.
Start Your Remote Career Today
If you're ready to grow professionally, make a meaningful impact, and join a company that invests in your long-term success, we'd love to meet you.
Apply today and begin your journey as a Remote Member Support Advisor with Globe Life AO.
Work from home. Help people. Build a future with purpose.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Company size
5,001-10,000 employees
Industry
Insurance
Org type
Public Company
Headquarters
Waco, TX
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Company size
5,001-10,000 employees
Industry
Insurance
Org type
Public Company
Headquarters
Waco, TX