Vice President, Technology

Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.

If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.

At Vetsource, our teams, much like our customers, are represented through diverse perspectives, life experiences, unique strengths (and love for animals). We are an equal opportunity employer committed to fostering an inclusive and diverse workplace.

We are a team of real people looking for great people to join us, which is why applications are carefully and thoughtfully reviewed by our team. We know that when considering a new opportunity, it's common to weigh your qualifications against the listed job criteria. That said, even if you don’t meet 100% of the job requirements but feel you would be a good fit for the role, we still encourage you to apply!

WHO WE ARE LOOKING FOR

Vice President, Technology

The Vice President, Technology is a senior technology executive responsible for leading software engineering and enterprise technology, delivering the platforms, systems, and capabilities that power Vetsource's operations and enable the company's next phase of growth. Reporting to the Chief Technology Officer, this leader oversees the technology platforms supporting pharmacy operations, supply chain, finance, workplace technology, and enterprise operations while driving modernization, automation, and AI adoption across the business.

A key responsibility of this role is the evolution of Vetsource's proprietary fulfillment and operational technology platforms into a strategic competitive advantage. This includes defining and executing the next generation fulfillment architecture leveraging AI, robotics, intelligent workflow orchestration, and automation to create a scalable competitive advantage for Vetsource.

This executive partners closely with leaders across the business to shape the technology strategy and roadmap to advance our mission to deliver personalized care for pets while improving operational speed, reliability, scalability, and cost efficiency. 

Beyond technology delivery, this leader will build high-performing teams, develop organizational capabilities, and drive transformation with a new operating model that accelerates innovation while maintaining operational excellence, security, and reliability.

This is a full-time, remote position. Preference is for candidates to reside within 2 hours of our operational hubs (Portland, OR; Harrisburg, PA; McDonough, GA; Northlake, TX).

WHAT YOU’LL DO

Technology Transformation & Leadership

• Lead the enterprise Technology operating model, serving as a strategic partner to align architecture and investments with business objectives.

• Drive platform modernization and strategic technical debt reduction while managing capital investments, budgets, and risk.

• Establish common operating practices, governance, SLAs, and performance metrics for mission-critical services.

Software & Platform Engineering

• Lead the engineering organization responsible for Vetsource's proprietary fulfillment, pharmacy, and enterprise platforms.

• Deliver secure, scalable, AI-enabled platforms that accelerate innovation and business growth.

• Build a high-performing engineering culture grounded in modern practices, including cloud-native architecture, DevSecOps, CI/CD, and API-first design.

Supply Chain & Fulfillment Technology

• Lead the technology strategy and roadmap supporting pharmacy operations, warehouse technology, and replenishment planning.

• Modernize and rearchitect proprietary fulfillment platforms for future scale, improving throughput, service levels, and cost efficiency.

• Develop next-generation capabilities and workflows utilizing AI, robotics, and intelligent automation.

Finance Technology & Enterprise Platforms

• Partner with Finance leadership to modernize operations through Oracle and enterprise platforms.

• Ensure systems support speed, accuracy, scalability, and strong financial controls and compliance.

• Provide technical leadership for Record-to-Report processes, enterprise integrations, and automation of financial reporting and reconciliation.

Associate Digital Experience

• Lead workplace technology, identity management, and support functions, driving AI adoption to improve associate productivity and satisfaction.

Data, AI & Operational Intelligence

• Lead cross-functional teams to improve data quality and accelerate AI adoption across supply chain, fulfillment, finance, and enterprise functions.

Reliability, Security & Operational Excellence

• Ensure enterprise platforms are secure, reliable, and observable while driving a culture of service ownership and continuous improvement.

Leadership Expectations

• Operate with urgency and accountability, taking ownership of outcomes over activities while driving organizational modernization.

• Hire, develop, and retain high-performing technology professionals, providing actionable feedback and maintaining robust succession plans.

• Build trusted partnerships across the business and foster a transparent, learning-oriented culture.

• Balance technical and operational excellence with responsible risk management and continuous innovation.

Success Measures (Within first 24 months)

• Modernize critical fulfillment and enterprise technology architectures to improve scalability, reliability, and delivery speed.

• Accelerate the adoption of AI-driven operational workflows to improve efficiency.

• Develop a high-performing leadership team with a strong succession pipeline.

• Establish technology as a strategic, competitive advantage for Vetsource.

WHAT YOU BRING

• Undergraduate degree

• 15+ years leading large-scale tech organizations across software engineering, enterprise platforms, data, infrastructure, cybersecurity, cloud environments, and business transformation

• 10+ years of experience with Oracle Fusion Cloud, including 5+ years managing supply chain, finance, and EPM modules

• Experience implementing modern API-driven technology platforms and enterprise applications (CRM, Digital Marketing, ecommerce, HCM, ERP, and custom development)

• Experience incorporating AI and agentic platforms with workflow and process orchestration

• Ability to create and execute a clear technology strategy, possessing exceptional business acumen, analytical, and problem-solving skills

• Able to articulate complex ideas to technical and non-technical audiences, build consensus across all levels, and skillfully negotiate with internal customers and external vendors

• Demonstrated ability to recruit, motivate, and retain a high-performing team rooted in transparency and accountability

• A trusted, highly ethical team player who favors collaborative approaches with internal and external partners

• A high-energy, low-ego executive who is comfortable with ambiguity, handles the unexpected with flexibility, and is passionate about reaching the goal

Preferred Experience and Qualifications:

• Experience with Google Cloud or Amazon Web Services, alongside managing as-a-service, outsourced, and cloud-based solutions.

• Proven ability to build strong vendor partnerships that ensure optimal performance and financial return

• Demonstrated success driving digital and business transformation through technology innovation, coupled with strong change management skills for leading complex initiatives

• Highly customer-service oriented with an entrepreneurial approach, demonstrating the ability and interest to pursue new business opportunities ​

WORKING CONDITIONS

• Reliable, remote internet access is required

• Sitting/standing at a desk working on a computer for long periods of time

• Must be flexible for some travel, up to 15%

WHAT CAN YOU EXPECT FROM VETSOURCE

In addition to an inclusive and welcoming culture, Vetsource also offers:

• Competitive pay and benefits including medical, vision*, dental, and life insurance

• Employee Assistance Program

• Pet insurance* and Virtual vet care

• PTO, Holidays, Floating Holidays, and Volunteer Day

• Retirement Savings Plan (401k/ RRSP) with employer matching program

• Paid parental leave

• Flexible scheduling and remote work where possible

• The opportunity to join one of our Associate Resource Groups, and fun company events!
   

For Canadian based associates these specific benefits are not included*

OUR VALUES

Vetsource is proud to be part of Mars Science & Diagnostics, a division of Mars Petcare—a family-owned organization rooted in the belief that pets make the world a better place. Our unified culture is built on a foundation of veterinary excellence and guided by a shared vision, inspiring everyone to create A Better World for Pets™ — a world where pets are healthy, happy, and welcome.

Today, Vetsource drives the future of pet health centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom. These principles define how we work, how we treat one another, and how we serve the veterinary community, ensuring a culture where every associate has the opportunity to thrive.

Pay range (US based applicants): $218,592 - $275,000 (annualized) + annual bonus plan eligible

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.

The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. The background check will only be initiated after a conditional offer of employment has been made and will be subject to an individualized assessment, as required by law. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email [email protected], or if you have general questions relating to this process.  No agencies please. We are an equal opportunity employer.

Vetsource is an E-verify employer.

www.vetsource.com