Veterinary Customer Service Representative
Boost your chances before you apply.
Community Veterinary Partners
Uniontown, PA, US
Summary
The representative manages the front desk by greeting clients, handling a high volume of phone calls, and scheduling appointments. They are also responsible for processing payments and maintaining accurate patient records within the practice management software.
Job Description
Veterinary Client Service Representative (CSR)
Alpha Veterinary Services
Uniontown, PA
Part-Time | Wednesday, Thursday & Saturday
Since 2014, Alpha Veterinary Services has proudly provided compassionate, high-quality veterinary care to pets and their families throughout the Uniontown community. We're looking for a friendly, organized, and dependable Client Service Representative to join our team on a part-time schedule.
As the first person our clients interact with, you'll play a vital role in creating a welcoming experience while helping our hospital run smoothly.
What You'll Do
As a Client Service Representative, you'll be responsible for:
- Greeting clients and their pets with warmth, professionalism, and compassion
- Managing a high volume of incoming phone calls while providing outstanding customer service
- Scheduling appointments and coordinating the daily appointment schedule
- Processing payments and accurately handling invoices and financial transactions
- Maintaining accurate client and patient records within our practice management software
- Communicating effectively with doctors and medical staff to relay messages and client updates
- Answering client questions and assisting with general inquiries
- Keeping the reception area organized, clean, and welcoming
- Multitasking efficiently in a fast-paced veterinary environment while maintaining attention to detail
What We're Looking For
- Previous customer service experience required
- Veterinary, medical, or animal care experience is preferred but not required
- Excellent communication and interpersonal skills
- Strong computer and data entry skills
- Professional phone etiquette and a positive, friendly attitude
- Ability to remain calm and organized during busy periods
- Dependable, punctual, and able to work independently and as part of a team
- A genuine passion for helping people and caring for pets
Schedule
- Part-Time
- Wednesday, Thursday & Saturday
- Consistent weekly schedule
Why Join Alpha Veterinary Services?
At Alpha Veterinary Services, we believe exceptional client service is just as important as exceptional patient care. You'll join a supportive, collaborative team that values kindness, teamwork, and professional growth while making a difference in the lives of pets and the people who love them.
If you're looking for a rewarding part-time opportunity in veterinary medicine, we'd love to hear from you. Apply today and become part of the Alpha Veterinary Services team!
At Community Veterinary Partners, we believe a kinder, more compassionate world begins with how we care—for animals, for people, and for each other.
We’re a growing community of over 140 locally led general practice, exotic, large animal, and ER/Specialty veterinary hospitals, across 18 states, united by a shared mission: to create more meaningful moments between pets and people.
Each hospital in our community has its own story, culture, and values—and we believe in honoring and celebrating that individuality. What brings us together is a commitment to care that’s not just clinically excellent, but deeply human in spirit.
Our work is guided by four core pillars:
• Elevate Care: through clinical autonomy, innovation, and shared expertise
• Champion People: with well-being support, mentorship, and career growth
• Enhance Experiences: for our teams, clients, and patients alike
• Expand Impact: in the communities we serve and the profession we love
Whether it’s mentoring the next generation of doctors, hosting clinical trials, fostering leadership, or helping a team open the doors to a new hospital, CVP is building something lasting: a trusted community where veterinary professionals feel seen, supported, and empowered to lead.
We’re not just in the business of veterinary medicine—we’re building a place where people grow, teams thrive, and every meaningful moment of care makes a difference.
Founded
2009
Company size
1,001-5,000 employees
Industry
Veterinary Services
Org type
Privately Held
Headquarters
Philadelphia, Pennsylvania
At Community Veterinary Partners, we believe a kinder, more compassionate world begins with how we care—for animals, for people, and for each other.
We’re a growing community of over 140 locally led general practice, exotic, large animal, and ER/Specialty veterinary hospitals, across 18 states, united by a shared mission: to create more meaningful moments between pets and people.
Each hospital in our community has its own story, culture, and values—and we believe in honoring and celebrating that individuality. What brings us together is a commitment to care that’s not just clinically excellent, but deeply human in spirit.
Our work is guided by four core pillars:
• Elevate Care: through clinical autonomy, innovation, and shared expertise
• Champion People: with well-being support, mentorship, and career growth
• Enhance Experiences: for our teams, clients, and patients alike
• Expand Impact: in the communities we serve and the profession we love
Whether it’s mentoring the next generation of doctors, hosting clinical trials, fostering leadership, or helping a team open the doors to a new hospital, CVP is building something lasting: a trusted community where veterinary professionals feel seen, supported, and empowered to lead.
We’re not just in the business of veterinary medicine—we’re building a place where people grow, teams thrive, and every meaningful moment of care makes a difference.
Founded
2009
Company size
1,001-5,000 employees
Industry
Veterinary Services
Org type
Privately Held
Headquarters
Philadelphia, Pennsylvania
