Valet Supervisor | San Antonio, TX
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12 Oaks Parking
San Antonio, TX, US
Summary
The Valet Supervisor is responsible for leading the team to ensure safe and efficient vehicle parking and retrieval operations. They must also provide exceptional guest service, resolve concerns professionally, and maintain a welcoming environment.
Job Description
About 12 Oaks Parking
12 Oaks is a family-owned valet and parking management company that has grown from 100 to over 1,000 employees across multiple regions. We operate on a foundation of Connections & Competence-believing that how we treat people and how well we do our jobs are equally important.
Our culture is built on three pillars:
- Our Actions - What we do daily to build connections and demonstrate competence
- Our Opportunities - How we exceed expectations and develop our skills
- Our Culture- The shared values that sustain relationships and reinforce excellence
The Role: Valet Attendant
Location: San Antonio, TX
Schedule: Monday through Sunday; during hours of operation
Listed pay rate is based on an hourly rate plus tips
What You Will Do
- Lead by example and create a welcoming environment for both guests and your team
- Greet guests with a smile and make each interaction feel personal and genuine
- Oversee daily operations to ensure vehicles are parked and retrieved safely and efficiently
- Support, train, and motivate your team to deliver outstanding service and hospitality
- Resolve guest concerns with professionalism and care, turning challenges into positive experiences
- Work together to keep operations smooth and maintain a polished, professional appearance
We are not just parking cars - we are driving the guest experience.
What We're Looking For
- A positive leader who takes pride in doing things right and inspires others
- At least 1 year of leadership experience; Oobeo experience preferred
- Strong communication, organization, and multitasking skills; bilingual preferred
- Friendly, professional attitude and team spirit
- Valid driver's license, clean driving record, and at least 18 years of age
Why You'll Love Working with Us
- A team-first culture where everyone supports one another
- Flexible schedules that work with your life
- Opportunities for growth and skill development
- Active, engaging work - every day brings new moments to shine
At 12 Oaks Parking, caring for people and taking pride in what you do come together to create experiences guests never forget - where every valet has the chance to make a real impact.
12 Oaks is an equal opportunity employer. 12 Oaks does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
All applicants must submit to and pass pre-employment testing to include background check and MVR (motor vehicle record) review.
Established in 2020, 12 Oaks Parking originated from a vision to redefine the essence of parking services, emphasizing guest satisfaction and client contentment. While larger parking entities concentrate on developing proprietary technologies, 12 Oaks remains dedicated to being technology-neutral, prioritizing the procurement of optimal equipment tailored to the unique requirements of each site. Recruitment at 12 Oaks focuses on frontline team members and the Facility Senior Operations Manager, recognizing them as pivotal to the success of parking operations. Viewing training as a process and not an event, we are committed to continual adaptation and the implementation of innovative training programs to empower our team with the requisite skills for success. At 12 Oaks, our unwavering commitment is to cultivate lasting client relationships, beyond mere contractual agreements. Our sustained and strategic expansion is attributed to the trust placed in us by our existing clientele, who confidently recommend our services to others.
Founded
2017
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Roswell, GA
Established in 2020, 12 Oaks Parking originated from a vision to redefine the essence of parking services, emphasizing guest satisfaction and client contentment. While larger parking entities concentrate on developing proprietary technologies, 12 Oaks remains dedicated to being technology-neutral, prioritizing the procurement of optimal equipment tailored to the unique requirements of each site. Recruitment at 12 Oaks focuses on frontline team members and the Facility Senior Operations Manager, recognizing them as pivotal to the success of parking operations. Viewing training as a process and not an event, we are committed to continual adaptation and the implementation of innovative training programs to empower our team with the requisite skills for success. At 12 Oaks, our unwavering commitment is to cultivate lasting client relationships, beyond mere contractual agreements. Our sustained and strategic expansion is attributed to the trust placed in us by our existing clientele, who confidently recommend our services to others.
Founded
2017
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Roswell, GA
