Valet Runner (Parking Attendant)
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The Greenbrier Hotel
White Sulphur Springs, WV, US
Summary
The Valet Runner is responsible for safely driving, parking, and retrieving guest vehicles while providing high-quality customer service. Additional duties include handling valet information and performing clerical or billing tasks as needed.
Job Description
Essential
Job Functions
Position: Car Runner
Department: Motor
Services
Primary Responsibilities: (guest interaction, ordering
responsibilities, clean up duties, clerical responsibilities, etc.)
· Take valet parking information from guest.
Drive, Park, and Retrieve guest cars in a safe efficient manner.
· Provide customer service as needed
· Provide services for internal and external
guests as needed
Secondary Responsibilities:
· Able to perform additional duties during
emergency situations
· Required to assume duties of all positions in
motor services off season
· Able to perform billing duties as needed
Normal Working Hours: (Shift, days)
· Hours vary based on business needs
· Weekends and holidays
In order to be successful in this position,
the ideal candidate must meet the following criteria
in addition to the Ten Essential Attributes
for All Employees.
Past Work Experience Requirements: (Type of work, number of years required,
equivalent experience, etc.)
- Customer service experience preferred
- Qualified candidates must be at least 18 years of age
- Work in Valet Industry a plus
Educational Requirements: (Degree/Certification, highest
required/preferred, field of study)
· High School Diploma or G.E.D. preferred
Communication Skills Requirements: (Verbal: phone, in-person, group;
Written: memos, documents)
· Ability to effectively communicate with internal
and external customers
· Ability to communicate well with guest
· Must relate well with guest
· Ability to provide a 5-Star atmosphere
Technical Requirements:
· CDL (Class B)
· Passenger endorsement
· Ability to drive standard transmission
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Computer |
Software
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Level |
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Word |
X |
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Spreadsheet |
X |
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Database |
X |
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Programming |
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Calendars |
X |
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Internet |
X |
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Hardware |
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Technical |
Skill Level |
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Typing |
(WPM) |
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Data Entry |
X |
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Other |
Physical Requirements:
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Location |
Yes |
Yes |
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|
X |
Indoors |
Heated |
X |
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|
X |
Outdoors |
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Below |
Temp. |
X |
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Elevated |
Personal |
X |
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Work |
Continuous |
Frequent |
Infrequent |
Rarely(up |
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Standing |
X |
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Sitting |
X |
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Walking |
X |
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Climbing |
X |
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Bending/ Stooping |
X |
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Overhead |
X |
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Arm/Hand |
X |
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Hand/Eye |
X |
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Other (Define) |
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Lifting |
10 |
11-20 |
21-30 |
31-40 |
Over |
10 |
11-20 |
21-30 |
31-40 |
Over |
10 |
11-20 |
21-30 |
31-40 |
Over |
10 |
11-20 |
21-30 |
31-40 |
Over |
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Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. Known as "America's Resort," it encompasses 10,000 acres of undulating landscape that includes: five championship golf courses (including the exclusive Greenbrier Sporting Club's private course); a championship indoor and outdoor tennis facility (including five outdoor clay courts and five indoor courts); The Greenbrier Clinic (specializing in executive health); a 40,000-square-foot spa; a mélange of sporting activities; shops; private homes at The Greenbrier Sporting Club; guests-only casino; and, at its heart, a vast and imposing grand hotel. Purchased in 2009 by West Virginia entrepreneur James C. Justice II, The Greenbrier has undergone a $250+ million restoration and is now home to The Greenbrier Classic, a PGA TOUR, FedExCup event, and will soon launch The Greenbrier Medical Institute, a state-of-the-art medical complex on the resort's grounds.
Founded
1778
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
White Sulphur Springs, West Virginia
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. Known as "America's Resort," it encompasses 10,000 acres of undulating landscape that includes: five championship golf courses (including the exclusive Greenbrier Sporting Club's private course); a championship indoor and outdoor tennis facility (including five outdoor clay courts and five indoor courts); The Greenbrier Clinic (specializing in executive health); a 40,000-square-foot spa; a mélange of sporting activities; shops; private homes at The Greenbrier Sporting Club; guests-only casino; and, at its heart, a vast and imposing grand hotel. Purchased in 2009 by West Virginia entrepreneur James C. Justice II, The Greenbrier has undergone a $250+ million restoration and is now home to The Greenbrier Classic, a PGA TOUR, FedExCup event, and will soon launch The Greenbrier Medical Institute, a state-of-the-art medical complex on the resort's grounds.
Founded
1778
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
White Sulphur Springs, West Virginia