Valet Runner (On-Call)

WHAT'S IN IT FOR YOU 

• Competitive salary starting at $17.13/hr. with discretionary performance bonuses 2x a year!
• Complimentary meals and covered team member parking.
• Company-paid gaming licenses (Class A & Class B) 

WHAT YOU’LL DO 

• Exemplifies MCR’s values and set a great example by always demonstrating excellent guest service and professionalism. 
• Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort (MCR). 
• Directs vehicle traffic, secures transportation, and assists with luggage. 
• Safely parks, secures, and promptly retrieves guest vehicles. 
• Records guest information and parking details on valet ticket. 
• Provides information about the hotel, restaurant, and surrounding areas. 
• Delivers efficient, gracious, and professional service to maximize guest satisfaction. 
• Maintains professional appearance, responds to guest service issues, and reports to management. 
• Prioritizes safety while driving responsibly. 
• Greets visitors, opens doors, and assists elderly/disabled guests. 
• Operates guest vehicles safely, ensuring security and providing accurate directions. 
• Maintains a positive attitude in extreme weather conditions. 
• Recommends alternative transportation for intoxicated guests, following policies. 
• Promotes a positive and safe work environment, ensuring security of vehicles and belongings. 
• Follows up with guests to ensure satisfaction. 
• Manages opening and closing of parking area/facility. 
• Documents and reports vehicle incidents and maintains shift logs. 
• Reports accidents, injuries, unsafe conditions, and security/safety hazards to supervisor. 
• Monitors and maintains safety, security, and cleanliness of parking areas. 
• Redirects traffic when parking facility is full and communicates with staff. 
• Engages guests and team members professionally. 
• Performs assigned duties and responsibilities. 
• Smile and engage guests and team members with a positive professional demeanor. 
• Performs other duties as assigned. 

 
WHAT YOU’LL BRING 

• Ability to obtain a Class IIIB gaming license.
• MUST HAVE VALID WASHINGTON STATE DRIVER'S LICENSE with a clean driving record (MVR). 
• Able to drive stick shift transmission. Able to drive all types of vehicles. 
• Thorough knowledge of local areas and roads. 
• 3 years’ experience driving vehicles. 
• Ability to communicate effectively with others both verbally and in writing. 
• Ability to walk, stand, and run for prolonged periods of time. 
• Provide excellent customer service and maintain a professional demeanor.