Valet (PT)

Starting at $11.60 per hour plus tips | Requires flexibility to work various shifts

In this fast-paced, high energy environment where great guest service is essential, how do we ensure that our guests are satisfied with their gaming experience and our service?  As a Valet you will provide our guests with the security of knowing their vehicles will kept in our care and safe while they visit the property.  While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.   

Principal Duties and Responsibilities (*Essential Functions)

1. *Park and retrieve guests’ vehicles as they enter and leave the casino safely and efficiently.
2. *Greet guests with a friendly expression of acknowledgement.
3. *Utilize the Computerized Valet Parking System (CVPS).
4. *Report any vehicle violation, accident, or malfunction that occurs while driving a guest’s vehicle to management immediately.
5. *Control pace and quantity of production to minimize down time.
6. Provide directions and answer guest questions to provide excellent guest service in all situations.
7. Assist other team members as needed.
8. Maintain a safe, sanitary, and organized work environment.
9. Perform job duties in full compliance with departmental Internal Controls, policies, procedure, and regulations.
10. Perform other duties as assigned.

Job Qualifications

1. High school diploma or equivalent and 6 months of related experience preferred.
2. Must have a valid, unexpired Wisconsin Driver’s License.
3. Must have and maintain an acceptable Motor Vehicle Record (MVR).
4. The ability to maintain discretion in handling confidential information.
5. The ability to interact with guests and team members in a professional manner.
6. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
7. While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for prolonged periods of time in a physically demanding, fast-paced environment.  The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms.  The team member is required to lift, carry, push, pull, or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally, with assistance.  Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.    

Working Conditions

The noise level is usually moderate to loud. When on the casino floor the noise level increases.  The facility is not smoke free.  While performing the duties of this job, the team member is frequently required to work outside in all weather conditions.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.