Valet - Phoenix, AZ
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12 Oaks Parking
Phoenix, AZ, US
Summary
The valet is responsible for safely parking and retrieving guest vehicles while providing exceptional customer service. They must maintain a professional demeanor, ensure efficient operations, and contribute to a positive team environment.
Job Description
This is not a typical valet job.
At Elevate Parking, we elevate people to drive happiness.
Working here often feels like running a small business. The days can be long. The challenges can be real. The reward is contributing to something larger than yourself with an exceptional team beside you.
We expect hustle, grit, passion, and ownership. You will be trusted with responsibility, expected to improve constantly, and held accountable to our Values. You will also hold your teammates accountable. Our Values are not slogans. They are how we operate, make decisions, and create impact.
If you are looking for a large, slow-moving organization or a safe but boring job where you can clock in and coast, this is not the place for you. Please do not keep reading. We will both be better off.
Before you apply, pause and ask yourself
- Do I consistently show up on time, prepared, and ready to work?
- Do I stay focused and present, even during long, busy shifts?
- Do I enjoy physical work and staying active for extended periods?
- Do I take pride in being reliable and owning my responsibilities?
- Am I comfortable receiving feedback and adjusting quickly?
If you hesitated on several of these, this role is probably not the right fit. That is okay. We would rather be honest up front.
Our Core Values
These are non-negotiable. They define how we show up for our team, our clients, and ourselves.
Core Values
- We get to care and be cared for
We genuinely care for people. We respect, value, and support one another. We stay mindful of every human interaction.
- We collaborate
We leave our egos at the door, work together, and believe there is always a solution worth finding.
- We face challenges with optimism
We stay calm under pressure, keep perspective, and move forward with confidence and hope.
- We own it
We take full responsibility, follow through on commitments, and do what it takes to get the job done.
- We do the right thing
We do the right thing even when no one is watching. Small moments matter.
- We respect each other
We communicate openly, give thoughtful feedback, and build trust through transparency.
- We get it done and have fun doing it
We work hard, stay hungry, support each other, and enjoy the wins along the way.
This role is a great fit if you
- Are reliable, accountable, and on time
- Enjoy fast-paced, high-energy environments
- Are friendly, confident, and comfortable engaging with guests
- Think ahead and problem-solve
- Connect with people and brighten their day
- Take ownership and work well without constant supervision
- Contribute positively to a team while working independently
This role is not a good fit if you
- Need constant direction
- Struggle with feedback
- Are frequently distracted by your phone
- Prefer slow-paced or low-responsibility work
Essential Qualifications
- Excellent customer service skills
- Friendly, professional communication
- Extreme care and attention when handling vehicles
- Team-oriented mindset
- Strong problem-solving ability
- Clean, professional appearance
- Ability to stand for long periods and perform physical work
- Minimum age of 19. Age 22 preferred
- Valid, unsuspended driver's license with acceptable driving record
- High School diploma or GED
- Availability for nights, weekends, and holidays
- Previous valet experience preferred
- Manual transmission experience preferred
If this description feels energizing rather than intimidating, we would love to hear from you.
Apply with your resume and cover letter.
Elevate Parking is an Equal Opportunity Employer. This means Elevate Parking provides equal opportunities to all staff members and job applicants without regard to gender, pregnancy, marital or civil partnership status, gender reassignment, race, disability, sexual orientation, religious belief, part time or fixed term employment, age or any other legally protected class.
Established in 2020, 12 Oaks Parking originated from a vision to redefine the essence of parking services, emphasizing guest satisfaction and client contentment. While larger parking entities concentrate on developing proprietary technologies, 12 Oaks remains dedicated to being technology-neutral, prioritizing the procurement of optimal equipment tailored to the unique requirements of each site. Recruitment at 12 Oaks focuses on frontline team members and the Facility Senior Operations Manager, recognizing them as pivotal to the success of parking operations. Viewing training as a process and not an event, we are committed to continual adaptation and the implementation of innovative training programs to empower our team with the requisite skills for success. At 12 Oaks, our unwavering commitment is to cultivate lasting client relationships, beyond mere contractual agreements. Our sustained and strategic expansion is attributed to the trust placed in us by our existing clientele, who confidently recommend our services to others.
Founded
2017
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Roswell, GA
Established in 2020, 12 Oaks Parking originated from a vision to redefine the essence of parking services, emphasizing guest satisfaction and client contentment. While larger parking entities concentrate on developing proprietary technologies, 12 Oaks remains dedicated to being technology-neutral, prioritizing the procurement of optimal equipment tailored to the unique requirements of each site. Recruitment at 12 Oaks focuses on frontline team members and the Facility Senior Operations Manager, recognizing them as pivotal to the success of parking operations. Viewing training as a process and not an event, we are committed to continual adaptation and the implementation of innovative training programs to empower our team with the requisite skills for success. At 12 Oaks, our unwavering commitment is to cultivate lasting client relationships, beyond mere contractual agreements. Our sustained and strategic expansion is attributed to the trust placed in us by our existing clientele, who confidently recommend our services to others.
Founded
2017
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Roswell, GA