Valet Attendant

Overview

To park and retrieve guest vehicles while performing a high level of customer service

Responsibilities

• Adhere to all policies and procedures of the Valet Parking Department

• Provide positive service standards including but not limited to courtesy, sincerity and enthusiasm to all guests and patrons of the hotel

• Park and retrieve all guests and patrons cars using care and caution at all times, following all departmental rules and regulations as well as driving safety rules

• Maintain a clean and safe working area

• Assist with bells as needed

• Write claim tickets for guests vehicles being parked as specified in departmental rules

• Perform duties of traffic control and monitoring driveway lanes to efficiently park and retrieve guests’ vehicles

• Perform other duties and responsibilities as requested.

• Open and close car doors for all guests

• Assist guest with unloading or loading luggage when necessary

• Answer guest inquiries about hotel facilities and general information concerning our hotel or city

• Must be able to drive all types of vehicles (Standard and manual transmissions)

• Load and unload luggage when necessary and transporting it to the front door

• Recover items from guests’ vehicles such as luggage, boxes, books, clothing

Qualifications

QUALIFICATIONS:

Valid Drivers license, no DUI citations, high school diploma preferred, previous Valet Parking experience preferred.

Minimum age requirement is 18.

Language Skills:

Must be able to speak and understand English.

PHYSICAL DEMANDS:

• Constantly standing, walking approximately 100 ft.,
• Frequently climbing, running, twisting, eye/hand coordination,  fingering, handling, wrist motion, bending/stooping,
• Occasionally sitting, reaching, throwing, lifting up to  50 lbs., carrying, pushing, pulling,
• Constantly listening hearing, speaking, seeing, following directions, planning, remembering/paying attention to/observing details, making decisions.
• Frequently hearing, listening, speaking to communicate with guests and with employees and understand procedures.
• Occasionally kneeling

WORK ENVIRONMENT:

• Inside a climate-controlled environment
• Outside: humid, high places, changing temperatures, hot, cold, dry, wet, dirty, noisy, hazards, odors
• Cement surfaces
• Noise
• Working with others and sometimes alone.

Disclaimer:  The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job.  For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. 

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Tipped Position

This position earns tips