UX Designer - AI

Job Description

NetImpact is seeking a mid-level UX Designer to join the AI Forge Product Team. This role will shape intuitive, efficient, and trustworthy experiences that help technical and nontechnical experts use AI to understand, produce, verify, and evolve software solutions. The UX Designer will work closely with product management, engineering, AI, architecture, quality, and delivery teams to translate complex workflows into clear journeys, interactions, and interfaces.

AI Forge™ is NetImpact Strategies’ commercial platform for AI-enabled software production and sustainment. It applies AI across the complete software lifecycle—from understanding and requirements through architecture, verification, software generation, release, and sustainment. AI Forge goes beyond code generation by helping teams produce and continuously evolve the complete software solution, including implementation, requirements, designs, tests, documentation, deployment products, traceability, and other supporting products.

Responsibilities

• Own UX activities from discovery through validated design for assigned AI Forge capabilities and workflows.
• Translate complex software-lifecycle activities—including requirements analysis, architecture, generation, verification, traceability, synchronization, and change assessment—into usable product experiences.
• Design human-AI interactions that clearly communicate system status, sources, assumptions, confidence, limitations, and recommended next actions.
• Create user flows, journey maps, information architectures, wireframes, interactive prototypes, and production-ready interface designs.
• Plan and conduct user interviews, workflow observations, usability studies, concept tests, and design validation with internal and customer users.
• Design review, approval, correction, comparison, versioning, feedback, and exception-handling experiences that keep human judgment and accountability central.
• Partner with product managers to clarify user problems, refine requirements, prioritize opportunities, and define measurable experience outcomes.
• Collaborate with engineers to evaluate feasibility, resolve tradeoffs, support implementation, and assess delivered quality.
• Contribute reusable components, interaction patterns, content guidance, and accessibility standards to the AI Forge design system.
• Use AI-enabled research, prototyping, synthesis, and design tools thoughtfully to increase speed while independently validating outputs.
• Document design rationale and communicate recommendations clearly to technical leaders, delivery teams, and stakeholders.

Qualifications

Required

• Bachelor’s degree in user experience, interaction design, human-computer interaction, visual design, a related discipline, or equivalent practical experience.
• Three or more years of professional experience in UX design for complex digital products.
• Portfolio demonstrating end-to-end product thinking, including discovery, problem framing, interaction design, prototyping, validation, iteration, and shipped outcomes.
• Strong knowledge of user-centered design, interaction design, information architecture, visual hierarchy, responsive design, and usability principles.
• Proficiency with Figma or comparable design and prototyping tools, including components, variants, libraries, and developer handoff.
• Experience designing data-rich, workflow-heavy, enterprise, developer, or business applications.
• Experience conducting practical user research and translating findings into clear product decisions.
• Working knowledge of accessibility and inclusive design, including WCAG-informed practices.
• Ability to reduce technical complexity without hiding information users need to make sound decisions.
• Strong written, visual, and verbal communication skills and the ability to explain design decisions using evidence.
• Ability to work independently and collaboratively in a fully remote, cross-functional environment.
• US Citizenship with ability to obtain Federal Government clearance.

Preferred

• Experience designing AI-assisted, generative-AI, agentic, recommendation, automation, or decision-support experiences.
• Understanding of human-AI UX considerations such as uncertainty, explainability, controllability, trust calibration, error recovery, provenance, feedback, and human oversight.
• Experience prototyping AI interactions and testing both ideal paths and failure states created by variable model outputs.
• Experience with developer tools, software engineering platforms, DevSecOps products, enterprise SaaS, or other technically complex systems.
• Familiarity with software development concepts, APIs, version control, requirements management, testing, CI/CD, cloud environments, or product analytics.
• Experience designing for regulated, security-conscious, government, or mission-oriented environments.

About Us

At NetImpact Strategies, we post salary ranges in compliance with the specific labor laws and regulations of each county and state, ensuring transparency and fairness in our hiring practices. This approach reflects our commitment to adhering to legal requirements and promoting equitable pay standards across all regions where we operate. The posted salary range for this role is $115,000 - $140,000. The posted salary range is not an exact indication of the actual compensation offered and is instead a range of what NetImpact, in good faith, could compensate at the lowest and most high end of the salary market. In general, NetImpact may not pay the top of the salary range. Compensations are determined by several mitigating factors including skillset, experience, trainings, location, and other factors including benefits packages.

Perks of working at NetImpact Strategies 

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team 

• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required 

• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays 

• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!) 

• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications! 

• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024! 

• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!  

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government. 

ACCESSIBILITY NOTE 

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact [email protected].