Usher | Wings Event Center
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Greenleaf Hospitality Group
Kalamazoo, MI, US
Summary
The usher is responsible for verifying tickets, directing patrons, and performing security screenings to ensure facility safety. They also monitor sections for policy compliance and assist with post-event facility security.
Job Description
Job Description
WHAT YOU’LL BE DOING:
May include, but not limited to:
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Check all tickets and make sure they are valid with the right date
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applying wristbands or handstamps as required per event
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Direct patrons to seat, ATM, restrooms, Box office, Security, Guests relations, etc
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Be courteous to ALL patrons
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Perform Security screening processes; screening techniques of Magnetometer scans, Handwand scans, pat downs, and bag checks when Security has been re-positioned for the event
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Make sure that no outside food or unexplained packages are admitted into facility during an event
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Ensure no alcohol leaves the facility
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Have flashlight available to use when needed
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Watch section and enforce the NO smoking policy
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After the event, check in area for lost and found, turn in at office, assure that outside doors are secured
WHAT YOU NEED FOR THIS POSITION:
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Excellent customer service skills
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Available to work evenings, nights, weekends and holidays (Occasional morning shifts per event type)
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Able to work alone, or in a team environment
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Able to stand for long periods of time, up to 8 hours or more
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Able to stoop and bend
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Able to lift up to 40 pounds from time to time
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Able to safely work with potentially dangerous chemicals and equipment
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Able to comply with safety and health code standards
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Able to handle responsibilities that require repetitive motion tasks
From hotel lodging and events to dining, retail, and entertainment, Greenleaf Hospitality Group offers an unmatched choice in world class hospitality. The locally owned Kalamazoo company owns and operates three locations: Radisson Plaza Hotel & Suites, Wings Event Center, and Wings West. Additionally, the following outlets located within the three locations are owned and operated by Greenleaf Hospitality Group: Kalamazoo Wings Hockey Club, Blush Salon + Spa, Old Burdick’s, Rio: Regionally Inspired Offerings, The Wedding Studio, Kalamazoo Athletic Club, The Morning Dish, Brick and Brine, and Starbucks.
Company size
501-1,000 employees
Industry
Hospitality and Tourism
Org type
Privately Held
Headquarters
Kalamazoo, Michigan
From hotel lodging and events to dining, retail, and entertainment, Greenleaf Hospitality Group offers an unmatched choice in world class hospitality. The locally owned Kalamazoo company owns and operates three locations: Radisson Plaza Hotel & Suites, Wings Event Center, and Wings West. Additionally, the following outlets located within the three locations are owned and operated by Greenleaf Hospitality Group: Kalamazoo Wings Hockey Club, Blush Salon + Spa, Old Burdick’s, Rio: Regionally Inspired Offerings, The Wedding Studio, Kalamazoo Athletic Club, The Morning Dish, Brick and Brine, and Starbucks.
Company size
501-1,000 employees
Industry
Hospitality and Tourism
Org type
Privately Held
Headquarters
Kalamazoo, Michigan