UPS Store Associate - Afternoons
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The UPS Stores of Medina
OH
Summary
The associate will provide professional customer service, process shipments, and handle retail transactions. They are also responsible for maintaining store organization and assisting with daily operational tasks like printing and packaging.
Job Description
UPS Store Customer Service Associate / Retail Sales Associate
Medina, Ohio
Join a locally owned and growing UPS Store team focused on exceptional customer service, professionalism, and community relationships.
We are seeking dependable, customer-focused individuals who enjoy working with people, solving problems, and operating in a fast-paced retail environment. This position combines customer service, shipping and packaging support, retail sales, and light business services in a professional storefront setting.
This is an excellent opportunity for someone seeking stable employment, a positive team culture, and opportunities to grow within a well-established local business.
What We Offer
- Competitive hourly pay based on experience
- Flexible scheduling options
- Supportive and team-oriented work environment
- Opportunity for advancement, increased responsibility and training
- Consistent customer interaction in a professional retail setting
Key Responsibilities
- Deliver friendly, professional customer service to walk-in customers
- Process domestic and international shipments accurately using shipping and POS systems
- Assist customers with packaging, labeling, printing, and shipping solutions
- Operate office equipment, including copiers, printers, scanners, and fax services
- Handle cash and card transactions accurately
- Recommend and explain products and services to customers based on their needs
- Support mailbox services, package tracking, Amazon returns, and other customer inquiries
- Maintain a clean, organized, and professional store appearance
- Assist with opening/closing procedures and daily operational tasks
Qualifications
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Comfortable working with computers and technology
- Ability to multitask and remain organized in a busy retail environment
- Prior retail, hospitality, shipping, or customer service experience preferred
- Ability to occasionally lift packages up to 50 pounds
Ideal Candidate
The ideal candidate is dependable, detail-oriented, personable, and comfortable interacting with customers throughout the day. We value professionalism, initiative, and a positive attitude.
About Us
The UPS Store is a locally owned business serving Medina and surrounding communities with shipping, printing, mailbox, and business service solutions for individuals and small businesses.
With more than 5,500 locally owned locations across North America, The UPS Store is the nation’s largest retail network of shipping, postal, printing and business service centers. The UPS Store, Inc., franchisor for The UPS Store locations in the U.S., is a wholly owned subsidiary of UPS.
The UPS Store franchise locations offer consumers and small businesses a wide range of products and services to meet all their needs in one convenient location, including printing, packaging, shipping, mailbox services, moving supplies and other in-center services.
The UPS Store has been recognized as the No. 1 Postal & Business Services franchise for 31 years straight by Entrepreneur Magazine “Franchise 500.” USA Today, G.I. Jobs recognized The UPS Store franchise as one of the 50 Top Franchises for Military Veterans. Additionally, The UPS Store franchise was named American Brand Excellence Award Winner in the Retail category by City Business Journals.
The UPS Store retail ownership opportunities are available to “qualifying entrepreneurs.” The UPS Store has opportunities throughout the U.S. and Canada. Through an association with Franchise America Finance and The Bancorp Bank, The UPS Store also offers the option of national funding for qualified franchisee candidates.
Be your own boss by opening a The UPS Store retail location. Learn more at https://www.theupsstorefranchise.com/
Founded
2003
Company size
1,001-5,000 employees
Industry
Retail
Org type
Public Company
Headquarters
San Diego, CA
With more than 5,500 locally owned locations across North America, The UPS Store is the nation’s largest retail network of shipping, postal, printing and business service centers. The UPS Store, Inc., franchisor for The UPS Store locations in the U.S., is a wholly owned subsidiary of UPS.
The UPS Store franchise locations offer consumers and small businesses a wide range of products and services to meet all their needs in one convenient location, including printing, packaging, shipping, mailbox services, moving supplies and other in-center services.
The UPS Store has been recognized as the No. 1 Postal & Business Services franchise for 31 years straight by Entrepreneur Magazine “Franchise 500.” USA Today, G.I. Jobs recognized The UPS Store franchise as one of the 50 Top Franchises for Military Veterans. Additionally, The UPS Store franchise was named American Brand Excellence Award Winner in the Retail category by City Business Journals.
The UPS Store retail ownership opportunities are available to “qualifying entrepreneurs.” The UPS Store has opportunities throughout the U.S. and Canada. Through an association with Franchise America Finance and The Bancorp Bank, The UPS Store also offers the option of national funding for qualified franchisee candidates.
Be your own boss by opening a The UPS Store retail location. Learn more at https://www.theupsstorefranchise.com/
Founded
2003
Company size
1,001-5,000 employees
Industry
Retail
Org type
Public Company
Headquarters
San Diego, CA
