Turndown Attendant- Seasonal

We Inspire People to Be More Alive  

About Paws Up Montana:  

Paws Up Montana, America’s premier luxury ranch resort, is more than a workplace—it’s a chance to be part of something extraordinary.  

What We Offer:  

• Career Development and Advancement Opportunities
• Employee Assistance Program (5 free counseling sessions)
• Referral Bonus Program (Get paid $250 to recruit)
• Carpool Reimbursement ($5-$20/Day)
• Employee Discounts on Merchandise (30% on select items in our retail store)
• Employee lunch provided

Position:

The role of the Turndown Attendant ensures each accommodation is pristine, welcoming, and thoughtfully prepared. Their care and attention help create an atmosphere of ease and comfort, allowing guests to settle in and enjoy their surroundings from the moment they arrive. 

Primary Functions and Responsibilities: 

• Demonstrate attention to detail, consistency, and a strong sense of ownership in upholding an elevated experience
• Serve guests with warmth, discretion, and personalized service 
• Anticipate guest needs and accommodate special requests with discretion
• Handle guest requests with urgency and without intrusion
• Safeguard guest privacy and confidentiality
• Complete all daily departmental checklists accurately and on time
• Execute assigned cleaning duties in guest accommodations with precision and timeliness, as directed by management
• Perform deep-cleaning tasks on a scheduled basis, as directed by management
• Maintain guest areas, ensuring they are clean, orderly, and welcoming
• Ensure housekeeping areas are clean, presentable, and well-maintained
• Uphold environmental sustainability practices by minimizing waste and ensuring efficient use of resources while exceeding guest expectations for luxury

Supportive Functions and Responsibility

• Display Paws Up Montana values and standards.
• Always demonstrate professionalism and hospitality to guests and team members.
• Handle guest transactions legally, ethically, and confidentially.
• Maintain a favorable working relationship with all team members to foster and promote a positive working environment.
• Always maintain a clean and neat appearance.
• Perform work in a safe and high-quality manner.

Educational, Experience, and Licensure Required

• Reliable, responsible, and punctual
• Prior experience of world class hospitality and service preferred
• Current driver’s license with two years driving experience preferred

If you are passionate about Hospitality and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up Montana!  

Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.