Turndown Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.

About the role: 

The Part-Time Turndown Attendant is responsible for preparing guest rooms for evening service, ensuring a relaxing and welcoming environment in line with Four Seasons standards. This role focuses on detail-oriented service, anticipating guest preferences, and delivering a personalized experience. This position is part of the Housekeeping team, reporting to Housekeeping Management. 

What you will do: 

• Service a designated number of occupied guest rooms during evening shifts, preparing them for turndown service 

• Replace used towels and amenities, refresh bathrooms, and ensure all surfaces are clean and presentable 

• Prepare beds for evening comfort, adjust lighting, close drapes, and create a relaxing room ambiance 

• Fold and organize guest belongings when appropriate and according to Four Seasons standards 

• Remove room service trays, dishes, and carts from guest room areas 

• Prepare unoccupied guest rooms for arriving guests as needed 

• Perform full Guest Room Attendant duties in occupied rooms and late check-out rooms when required 

• Restock amenities including toiletries, stationery, and guest supplies 

• Assist with responsibilities in the absence of or during high volume periods for the Lobby Attendant, Guest Room Attendant, and House Attendant positions 

• Maintain housekeeping carts and linen closets at established par levels 

• Perform daily opening and closing procedures 

• Uphold maintenance, cleanliness, and safety standards throughout the resort 

• Communicate guest requests, preferences, and concerns to management promptly 

What you bring: 

• High school diploma or equivalent experience 

• Minimum of 6 months of experience in a similar position; previous hotel housekeeping experience preferred 

• Ability to read, write, and communicate effectively in English 

• Strong attention to detail and commitment to cleanliness 

• Excellent guest service and communication skills 

• Ability to work independently and efficiently in a fast-paced environment 

• Flexible availability to work evenings, weekends, and holidays 

• Ability to perform physical tasks including standing, walking, bending, lifting, and pushing housekeeping equipment throughout the shift 

What we offer: 

• Competitive Salary & Wages 

• Complimentary Employee Benefits 

• 401(k) Retirement Plan 

• Excellent Training and Development Opportunities 

• Complimentary Accommodations at other Four Seasons Hotels and Resorts 

• Complimentary Dry Cleaning for Employee Uniforms 

• Complimentary Employee Meals 

Schedule & Hours: 

•  Part-time schedule required 

• Evening shifts, including weekends and holidays 

Work Authorization: 

• Candidates must have valid authorization to work in the United States at the time of application. 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf