Trip Organization Specialist
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Consultwithtray
Virginia Beach, VA, US
Summary
The Trip Organization Specialist is responsible for managing trip details, client preferences, and itineraries while coordinating reservations and research. They must maintain accurate records and communicate effectively with clients to ensure all travel plans are executed smoothly.
Job Description
We are looking for a Trip Organization Specialist to help clients keep the details of their upcoming trips organized and on track. This is a remote position for someone who is organized, communicative, and comfortable making sure the little things don't get overlooked.
You'll help organize trip information, research options, coordinate reservations, and keep itineraries updated as plans come together. You may be working on several trips at once, so staying organized and being comfortable managing different requests is an important part of the role.
What You'll Do
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Organize trip details, client preferences, reservations, and itineraries
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Research accommodations, transportation, activities, and destination options
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Assist with coordinating booking details and confirmations
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Keep client information and trip records accurate and current
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Communicate with clients to gather information and answer questions
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Follow up on outstanding details, updates, and reservation changes
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Use online tools and established systems to manage planning tasks
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Help make sure clients have the information they need before departure
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Stay organized when managing multiple trips and deadlines
What We're Looking For
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Strong organizational and time-management skills
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Good communication and attention to detail
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Comfortable using email, online platforms, and basic computer tools
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Able to work independently and stay productive in a remote setting
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Dependable, professional, and customer-focused
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Comfortable learning new systems and processes
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Previous travel experience is not required — training is provided
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Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM
What We Provide
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Fully remote work environment
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Flexible scheduling
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Training and step-by-step guidance
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Ongoing support and resources
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Established tools and systems to help you succeed
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Opportunity to develop skills in organization, planning, and client support
Technical Requirements
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Laptop or desktop computer
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Reliable broadband internet connection
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Smartphone for communication and updates