Treatment Coordinator / Dental Receptionist
Boost your chances before you apply.
Archway Dental Partners
New Haven, CT, US
Summary
The Treatment Coordinator acts as a liaison between doctors and patients, managing treatment plans, financial arrangements, and patient scheduling. They are responsible for greeting patients, maintaining office records, and ensuring smooth communication between the clinical team and the patients.
Job Description
Description
At Comprehensive Dental Health, an office within Dental Associates of Connecticut, our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in which patients feel welcomed, accepted, secure, and confident in the care that they are receiving. We believe that satisfying all of our patients is our most important goal. Our network of high-standard professionals provides exceptional care to our patients throughout Connecticut!
Currently, we're in search of a highly motivated Treatment Coordinator / Dental Receptionist to join our team in our New Haven location. Candidate should have a strong work ethic, be a team player, and possess the ability to multitask.
The Treatment Coordinator is a liaison between the doctor and the patient. They assist in the gathering of information in the new patient experience as well as coordinating a treatment plan with the doctor and presenting it to patients. They are knowledgeable about the treatment and timelines, the doctor’s schedule, and they are prepared to negotiate financial arrangements with the clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.
Specific job responsibilities of the Treatment Coordinator include but are not limited to:
- Greet & check in patients
- Handle heavy phone volume
- Schedule appointments for doctors & hygienists
- Act as a liaison between patients & doctors
- Enter patient treatment plans
- Discuss treatment needs with patients & make financial arrangements
- Estimate, collect, & post patient payments
- Follow up on patients with unscheduled treatment needed
- General office duties (printing/faxing/computer data entry, etc.)
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
Requirements
- High school diploma or general education degree (GED)
- Dental reception experience
- Excellent computer skills
- Superior customer service skills
- Willingness to learn & grow
- Ability to reliably commute to the office location in New Haven, CT
- A desire to become part of our family-oriented team & support our mission to deliver the best patient experience possible!
- Ability to work within current office hours, shifts to be determined. Includes up to two evenings per week and two Saturdays per Month.
Available to work the following hours:
- Wednesday - 7:45am - 5pm
- Thursday - 7:45am - 5pm
- Friday - 7:45am - 5pm
Preferred Qualities:
- Dentrix Ascend Software Experience
- Bilingual- Spanish
Archway Dental Partners is Connecticut's largest dental organization, supporting more than 40 practices and over 110 providers across Connecticut and New York.
Our story began in Connecticut in 1971 with a simple belief: exceptional dentistry starts with exceptional people. More than five decades later, that belief continues to guide everything we do.
Today, Archway brings together leading general dentists, specialists, hygienists, and support teams across a growing network of practices dedicated to clinical excellence, outstanding patient care, and thriving local cultures. Through our multi-specialty approach, we help patients access comprehensive dental services throughout every stage of life while empowering providers to collaborate, grow, and thrive.
We are more than a Dental Partnership Organization. We are a community of clinicians, leaders, and teams united by a shared commitment to excellence, continuous learning, and meaningful patient outcomes.
Great cultures create great patient experiences.
That's why we invest in our people, support professional growth, and foster collaboration across our network. Our providers and teams are the keystone of Archway, supporting the strength, stability, and success of every patient experience we create.
By providing expertise in operations, recruiting, marketing, technology, finance, and practice support, we help our providers focus on what matters most: delivering exceptional care and changing lives through dentistry.
Together, we're shaping the future of dentistry—one patient, one provider, and one practice at a time.
www.archway.dental
Founded
1971
Company size
501-1,000 employees
Industry
Dental Services
Org type
Partnership
Headquarters
Danbury, Connecticut
Archway Dental Partners is Connecticut's largest dental organization, supporting more than 40 practices and over 110 providers across Connecticut and New York.
Our story began in Connecticut in 1971 with a simple belief: exceptional dentistry starts with exceptional people. More than five decades later, that belief continues to guide everything we do.
Today, Archway brings together leading general dentists, specialists, hygienists, and support teams across a growing network of practices dedicated to clinical excellence, outstanding patient care, and thriving local cultures. Through our multi-specialty approach, we help patients access comprehensive dental services throughout every stage of life while empowering providers to collaborate, grow, and thrive.
We are more than a Dental Partnership Organization. We are a community of clinicians, leaders, and teams united by a shared commitment to excellence, continuous learning, and meaningful patient outcomes.
Great cultures create great patient experiences.
That's why we invest in our people, support professional growth, and foster collaboration across our network. Our providers and teams are the keystone of Archway, supporting the strength, stability, and success of every patient experience we create.
By providing expertise in operations, recruiting, marketing, technology, finance, and practice support, we help our providers focus on what matters most: delivering exceptional care and changing lives through dentistry.
Together, we're shaping the future of dentistry—one patient, one provider, and one practice at a time.
www.archway.dental
Founded
1971
Company size
501-1,000 employees
Industry
Dental Services
Org type
Partnership
Headquarters
Danbury, Connecticut
