Travel Services Coordinator

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Role

We are seeking organized, customer-focused individuals to join our expanding remote team as Travel Services Coordinator. This position centers on assisting travelers with planning and coordinating memorable vacations while providing exceptional support throughout the travel preparation process.

As a Travel Services Coordinator, you'll help clients evaluate travel options, organize trip details, and coordinate reservations for a variety of experiences including cruises, resort stays, family vacations, group travel, and international journeys.

This is an excellent opportunity for individuals who enjoy working with people, managing details, and building professional skills in a flexible work-from-home environment. Industry training, onboarding, and ongoing mentorship are provided.

Responsibilities

• Assist clients with identifying travel experiences that fit their interests, schedules, and budgets
• Research destinations, accommodations, vacation packages, and travel opportunities
• Coordinate travel arrangements including lodging, transportation, cruises, activities, and excursions
• Provide helpful information and planning assistance throughout the decision-making process
• Manage booking requests, reservation updates, and itinerary changes
• Communicate with travelers through email, phone, and online communication channels
• Work with supplier partners to secure reservations and confirm travel details
• Maintain organized records of client profiles, bookings, and itinerary information
• Stay current on destination updates, supplier programs, and travel promotions
• Help ensure a smooth and enjoyable experience from inquiry through booking completion

Qualifications

• Interest in travel, hospitality, customer support, or service-oriented roles
• Strong communication and relationship-building skills
• Ability to stay organized while balancing multiple responsibilities
• Comfortable working independently in a remote setting
• Basic computer knowledge and familiarity with online platforms
• Detail-oriented with strong problem-solving abilities
• Positive attitude and eagerness to learn
• Must be at least 18 years old
• Must reside in the U.S., U.K, Mexico, Spain, Australia, or another approved hiring regions

Perks

• Flexible remote work arrangement
• Self-managed schedule with work-from-home convenience
• Comprehensive onboarding and professional training
• Ongoing coaching and mentorship support
• Access to travel suppliers, booking resources, and industry tools
• Travel-related incentives, discounts, and exclusive perks
• Career growth opportunities within a growing organization
• Supportive and collaborative virtual team culture
• Opportunity to build skills in customer service, travel coordination, sales, and client engagement