Transportation - Driver Part Time

JOB SUMMARY
Job Summary

The Driver will work within the Care Team to transport patients to their OCHC appointments.  Behaves in a manner consistent with the mission of OCHC and performs other duties as requested.

Education & Training

• High School diploma or equivalent required                                                                    
• Bus driver physical at the time of hire, renewed every 2 years (Sooner frequency might be necessary per provider)     

Licensure & Certifications

• Class E Driver's License or CDL with passenger endorsement                                              
• BLS (Basic Life Support) within 6 months of employment 

Experience

• Driving experience preferred

Job Responsibilities

• Schedules transports and ensures rides are correct in EMR and MTM
• Keeps appointments and picks up patients in a timely manner
• Communicates with patients regarding their transportation
• Confirms patients' insurance and communicates all trip fees in advance of the ride.  Refers patients to the Sliding Fee Scale when appropriate
• Coordinates with staff and patients to reschedule or cancel clinical appointments as needed
• Communicates with MTM, including changing and cancelling trips and resolving issues 
• Coordinates efficient routes to maximize patients assisted daily
• Submits claims to MTM timely and accurately
• Refers patients to CHWs, care management, and other clinic resources as needed
• Participates in meetings, trainings, and activities
• Keeps providers and care team informed of barriers to care and any other pertinent patient information
• Appropriately documents all patient interactions, including phone calls and rides.
• Other duties as assigned