TRAILER SHOP MANAGER- Rockford, IL
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TRANSPORT REFRIGERATION INC
Rockford, IL, US
Summary
Manage trailer shop operations by estimating repairs and selling parts to grow the business. Build strong customer relationships and coordinate projects between the service, parts, and sales departments.
Job Description
Job Details: Job Location: ROCKFORD OFFICE - ROCKFORD, IL, Salary Range: $80000.00 - $100000.00Salary, Job Shift: Any, Trailer Shop Manager
đź“Ť Full-Time
đź’Ľ Trailer Service & Parts Industry
Transport Refrigeration is looking for a motivated and customer-focused Trailer Shop Manager to join our team. This role is ideal for someone with refrigerated Semi-trailer wreck repair knowledge who enjoys working with customers, building relationships, estimating repairs, and helping grow the business.
If you have experience in trailer wreck repair, service, operations, or management and enjoy a fast-paced environment, we want to hear from you.
What You'll Do
Estimate trailer repairs for customers ranging from minor repairs to major jobs
Sell trailer parts and grow outside parts sales
Build and maintain strong customer relationships
Market services to both new and existing customers
Work closely with Service, Parts, and Sales departments to coordinate repairs and projects
Monitor estimate accuracy and shop performance
Visit customers and sell trailer shop services
Support shop growth and overall customer satisfaction
Maintain a professional appearance and positive attitude
Qualifications
Previous experience estimating wreck repairs for reefer and dry trailer required
Background in Service Management, Operations Management, General Management, or related field preferred
Strong customer service and communication skills
Ability to work independently and as part of a team
Sense of urgency and strong work ethic
Comfortable using Microsoft Word, Excel, and Outlook
Valid driver’s license required
Physical Requirements
Ability to lift up to 75 lbs occasionally
Ability to sit, stand, bend, squat, walk, and climb in and around trailers
Comfortable working in both office and shop environments
Why Join Transport Refrigeration?
Stable, growing company
Team-oriented environment
Opportunity to build customer relationships and grow business
Variety in day-to-day responsibilities
Hands-on industry with growth potential
Apply today to join a company that values teamwork, customer service, and industry expertise
Qualifications:
We provide high-quality sales and service of transport temperature control equipment, and are one of the largest suppliers in our industry. Established in 1964, we’ve grown to six facilities across Wisconsin and Arkansas, which house sales, service, and parts departments. In addition, we operate four independent mobile uptime service trucks, available for road service repairs.
We’re an award-winning, factory-authorized dealer for Thermo King Corporation: the world leader in transport temperature control systems for trucks, trailers, buses, and rail cars. As part of the Thermo King network, we provide expert factory-trained service where and when our customers need it. They trust us to get them back on the road quickly and keep them up and running.
At Transport Refrigeration, we take great pride in the highly qualified talent at all levels of our organization, as well as our innovative approach to meeting our customers’ needs. We work with integrity and enthusiasm and will stop at nothing to provide outstanding customer support. If you’re near one of our facilities, stop in and see what we can do for you!
Founded
1964
Company size
201-500 employees
Industry
Truck Transportation
Org type
Privately Held
Headquarters
De Pere, WI
We provide high-quality sales and service of transport temperature control equipment, and are one of the largest suppliers in our industry. Established in 1964, we’ve grown to six facilities across Wisconsin and Arkansas, which house sales, service, and parts departments. In addition, we operate four independent mobile uptime service trucks, available for road service repairs.
We’re an award-winning, factory-authorized dealer for Thermo King Corporation: the world leader in transport temperature control systems for trucks, trailers, buses, and rail cars. As part of the Thermo King network, we provide expert factory-trained service where and when our customers need it. They trust us to get them back on the road quickly and keep them up and running.
At Transport Refrigeration, we take great pride in the highly qualified talent at all levels of our organization, as well as our innovative approach to meeting our customers’ needs. We work with integrity and enthusiasm and will stop at nothing to provide outstanding customer support. If you’re near one of our facilities, stop in and see what we can do for you!
Founded
1964
Company size
201-500 employees
Industry
Truck Transportation
Org type
Privately Held
Headquarters
De Pere, WI
