Tour Escort
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AAA
Pittsburgh, PA, US
Summary
The Tour Escort assists in planning, coordinating, and finalizing group tour arrangements while negotiating with vendors to ensure competitive pricing. They are also responsible for escorting tour groups, managing tour documentation, and providing support to branch offices.
Job Description
Tour Escort
Job Summary
Assists the Group Tours Specialist/Manager(s) in planning, developing and finalizing group tour arrangements. Also, assist in the sale of specified planned tours. May escort specified tours. This position may work on a variety of tours or specialize in certain areas, such as rail travel, special groups or motorcoach.
Job Duties
- Assists in the planning, arranging and coordinating of group tours sold by AAA to the members, general public and/or special groups.
- Escorts group tours as assigned.
- Assists in the negotiating with vendors, receptive operators, hotels, tour operators, etc. to obtain the best competitive value for pricing the group tour.
- Assists in all documentation, ticketing, and posting of payments from branch offices.
- Works with the Accounting Department to close out tours.
- Maintains accurate files on each tour.
- Assists branch offices with any problems that may arise with tour arrangements.
- Staffs travel show/conference booths as necessary.
Qualifications
- High School GED Required
- 1-3 years Travel Counselor or related experience. Preferred
- Must have the ability to communicate effectively with clients.
- Light typing and ability to compose and type client correspondence required.
- Background in bookkeeping or accounting required.
- Certified Travel Counselor (CTC) - The Travel Institute Preferred
Travel Requirements
- Travel leading tour groups as required. (40% proficiency)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
